BT Infinity have you upgraded ?

[DulwichFox]

My BT Broadband is very slow.. I am supplied by O.H. Copper (Over Head pole)

I get 2.9Mbt max. download and 0.9Mbt upload.

I get constant letters / email requests from BT to upgrade to BT Infinity.

I believe my slow BT Broadband speed is deliberate to get me to 'upgrade'

Has anyone (Who is supplied by O.H. Copper) upgraded to Infinity and have you noticed

any improvement to broadband speed.

I also get constant router drop outs which may be the router (Belkin G) itself.

Changing to Infinity with a new router may stop this annoying problem.

Any advice would be very welcome.

DulwichFox

[KalamityKel]

I'm curious on this one too... not that I'm considering upgrading only to know IF it really does make a difference

[Lowlander]

I went from 21mb on OH copper (ADSL2 provided by BT) to 70mb on OH copper (BT Infinity).

So I would suggest it's something wrong with your line or setup.

(I presume you've tried all the usual remedies i.e. checking internal wiring, sockets, filters, modems/routers, wifi channels/speed selections/different devices)?

The only reason I did it was because Quidco gave me ?250 and I got a ?150 Sainsbury's card, so the price per month went down to ?20 or so.

Otherwise I'd be tempted to try PlusNet or another ISP with ADSL2.

[Loz]

Has it ever been faster? Your distance to the exchange is a pretty big factor. Infinity (Fibre to the Cabinet) nullifies this distance factor.

But there are other things you can try:

1) Is it your wireless? Try plugging straight into the router with a ethernet cable and see if that makes a difference. If you get significantly higher speeds, then you might want to check your wireless channel, router, etc.

2) Is it your wiring? A lot of house telephone wiring has more wires connected than it needs and these just create noise which slows your broadband. If you can find your main phone socket (probably has BT on it) and take the faceplate off, you will find a second socket in there called the test socket. Plug your router straight into that and if you speed improves you might want to look into buying an i-plate or, for a cheaper option, if you are confident with such things you can remove the 'bell wires'. (PS mess about with your wiring at your own risk!)

[sheff]

I get pretty good speeds, usually circa 25-30mb. The router is definitely better than previous ones i've had. Longer reach for wireless. Pretty sure the bus stop opposite is a good BT Wifi zone!

That said, it's been a bit poor connection wise recently.

I think even if you get Infinity you'll most likely still be on Copper to your house, pretty sure we are as it runs from our neighbours house over our side alley into ours. So i think we are fibre to the cabinet rather than fibre to the home.

[DulwichFox]

Loz..

I was a BT engineer for 26 years and worked in telecoms for 40 years...

So confident with wiring..

There wasn't broadband back then..

My home installation is fed from a pole and straight into a connection box.(no socket) then hard wired

through the house and ends up under the stairs. No idea of its routing..

The installation is 20+ years old and does not have the terminating box with a test socket.

Using an Ethernet cable makes no difference to speed.

It has never been any faster...

I'm about as far from the Exchange as you can get.

I have changed channels on my router with no difference

I am connecting PPPoE and using (Mixed 11b + 11g)Wireless mode.

I'm surprised people get 20mbt/S on copper wiring..

I'm just not convinced Infinity will make any difference.

Foxy

[Lowlander]

> My home installation is fed from a pole and

> straight into a connection box.(no socket) then

> hard wired

> through the house and ends up under the stairs.

> No idea of its routing..

>

This - try bypassing the internal wiring on a temporary basis from connection box to wherever you want it to be. Could be damaged cabling or horrendously long (I have found 50ft coil in a cupboard once!)

Have you tried disconnecting the ring signal connection? That can also have an effect.

20mb is at the top end for ADSL but you should be able to get at least 14mb in Dulwich.

Also try your map here http://www.broadbandspeedchecker.co.uk to see what your neighbours are getting.

[bejam]

Currently getting 3.1 meg / 1.2 meg on Sky and its killing us.

We switch over to BTI tomorrow. lets see how this works out. I will post back

[DulwichFox]

I've had a little delve..

Under the stairs there are 2 sockets.. one was for a phone line and one was a fax line which the

previous owners used for their businesses. Both extension type boxes.

I have located the 'Main' box with test socket behind my bedside cabinet the nearest box to point

of entry. Testing from this point makes no difference. I don't think Parallel extn. wiring is causing

my problem. Or even external wiring from local exchange.

I'm convinced it is BT. They can restrict internet speeds to encourage people to switch to Infinity.

I have spoken to the Infinity people but they are not technical. They are sales personnel.

I have other devices such as a Personal Cloud which needs ports opening on the router..

I'm not sure that the Basic Home Hub allows port forwarding and BT Technical Dept.

didn't have a clue what I was talking about.

A decent VDSL Router costs around ?250.00 so I'm reluctant to switch to Infinity..

Foxy

[Loz]

DulwichFox Wrote:

-------------------------------------------------------

> I have located the 'Main' box with test socket

> behind my bedside cabinet the nearest box to point

> of entry. Testing from this point makes no

> difference. I don't think Parallel extn. wiring is

> causing my problem. Or even external wiring from local

> exchange.

You need to take the faceplate off to expose the test socket and plug your router into that. Just using the socket visible through the faceplate won't make any difference.

Also, since you are happy with wiring stuff, go into the main socket and remove all wires from the terminals EXCEPT the signal wires on terminals 2 and 5. You might want to note what colours go where before you pull any wires so you can put them back if it all goes wrong!

I did this in my last house and my BB speed doubled.

> I'm not sure that the Basic Home Hub allows port forwarding

Seems it does...

http://bt.custhelp.com/app/answers/detail/a_id/32211/~/how-to-set-up-game-and-application-sharing%2Fport-forwarding-facilities-on-the-bt

http://www.filesaveas.com/bthomehub_portforwarding.html

[DulwichFox]

Hi Loz..

Thanks for your help.

Yes I did remove the face plate.. and used the 'TEST' socket.. no diff.

Will wait and see how Bejam gets on tmrw with Infinity installed.

Foxy.

[Bic Basher]

Have to disagree about the Ethernet socket. I get 17mbps on TalkTalk's ADSL2+ broadband connected via Ethernet, while it's 11mbps via wifi.

If you use the BT Broadband DSL checker, it gives you an idea of what speeds to expect and what exchange you're on. Most in SE22 are served by the Dulwich exchange, but if you're in the DKH area, you're served by the Brixton exchange where DSL speeds can be from 3-6mbps.

https://www.dslchecker.bt.com/

[bejam]

3.1 meg at sky/ 36 meg using BTI

[DulwichFox]

Thanks bejam..

..But I will still be fed by Copper into the house. I do not know where the Fibre D.P. (Distribution Point)

is for Ulverscroft rd. BT. do not actually Guarantee any speed. They can only offer a guide to possible speed

for the area. :(

Foxy.

[bejam]

I am on box 23 Dulwich of that helps anyone

[DulwichFox]

Well I've gone for my FREE Upgrade to BT infinity which actually costs ?35.00 + ?6.95 P&P

and I did have to sign a new contract despite being reassured by e-mail and post I would not need to..

and I'm told I cannot expect to get >35Mbt/s

Should take 10 days to complete.

Just hope I see a difference.

Foxy..

[DulwichFox]

Today is my activation day for BT Infinity..

I'm not sure if it has been upgraded, ??

I was getting a max of 2.9Mbts / sec.. but now I'm getting 4.88Mbts /sec..

Is that it.. Cannot notice any difference in speed.. :(

Foxy

[DulwichFox]

Upgrade finally complete...

Wireless :- Download 20.23Mbt/Sec -- Upload 10.18Mbt/Sec

Ethernet :- Download 38.86Mbt/Sec -- Upload 9.95Mbt/Sec

Cable.

Always worth remembering you Can double your speed by using an Ethernet cable between your PC. and Router.

[johnie]

Those are good speeds, you must be chuffed

[Loz]

DulwichFox Wrote:

-------------------------------------------------------

> Always worth remembering you Can double your speed by using an Ethernet cable between your PC. and Router.

Unless you have a *very* old wireless router, you should be getting much closer to your wired speed. I have 50Mb Viirgin and I get the full 50 meg through wireless.

(Viirgin misspelt as it seems to annoy the naughty words filter)

[DulwichFox]

johnie Wrote:

-------------------------------------------------------

> Those are good speeds, you must be chuffed

Yes.. Considering I was getting 2.9 Mbts/sec before..

And my Belkin router used to keep dropping out every few minutes..

Possibly due to interference from wireless phone and running router at 2.4M Now using 5m.

Foxy

[DulwichFox]

Loz Wrote:

-------------------------------------------------------

> DulwichFox Wrote:

> --------------------------------------------------

> -----

> > Always worth remembering you Can double your

> speed by using an Ethernet cable between your PC.

> and Router.

>

> Unless you have a *very* old wireless router, you

> should be getting much closer to your wired speed.

> I have 50Mb Viirgin and I get the full 50 meg

> through wireless.

>

> (Viirgin misspelt as it seems to annoy the naughty

> words filter)

Yes.. With the Belkin router using Ethernet cable made no difference.

Foxy

[DulwichFox]

Trying to post here.. keeps failing.

That worked .. but longer post fails to up load...

Foxy

[Loz]

You probably have a bad word. I've noticed that Richard Branson's company often trips the naughty word filter.

[DulwichFox]

No.. no bad words.. It was an email from BT concerning my Broadband Usage being near to my 20g limit.

explain what I could do with 20g none of which I use like listening to music or watching films..

So do not know where my usage has gone..

Foxy..

P.S. All formatting removed from attempted post