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Timpsons key cutting service


Dondee

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hello I experienced this shock when I had 3 regular keys cut at Timpsons whilst shopping in Sainsbury ?18 . I was reeling!

Now I come to think of it, I did not have a receipt. I wanted to refuse to take them, as had the surly key cutter told me the price before I handed my keys over I would have declined. He held onto my original keys until I had paid. A few weeks previously I had 3 keys cut at Plough diy for ?8.50 (and a till receipt).


It's a sick feeling to know you have been ripped off and I do sympathise. and empathise

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    • Happy to name agent and do understand that there are procedures to complain. I believe that it starts with a complaint to the estate agent and then you can go to the ombudsman. I am very unhopeful that this will achieve anything as it will be hard to prove what the intention of the agent was.  Also I don't want to name the agent at this stage so as not to open up myself to any legal issues. However it is an agent in the Village whish has many branches across London
    • Naming the agent isn't going to help in this case, this is down to the morals (lack of) of the buyer. I think it's always best, esp in a buyer's market, to keep details such as 'you're keen/ need to sell' to one's self, otherwise you're just giving the buyer leverage to pull a stunt like this...
    • I have tickets for tomorrow.  I'm off to do a rain dance.
    • Please name the agent and the company.  So sorry this happened to you. You could also refuse to pay the commission.
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