Fight in Sainsburys this afternoon (January 03) (Lounged)

[sawyerphin]

-- moved topic --

[stew_hartley]

Not sure if it's been noted already as I got bored with everyone bickering.

Has anyone considered that as this probably happened quickly, all the staff may not have been aware of exactly what was happening. I have worked in a Supermarket and do know that there are procedures for certain events such as armed robbery and maybe their initial reaction was to initiate their procedure for such an event, as they may of thought they were about to be done over. This may have been part of the reason why the staff were moved to the rear of the store and (I think someone mentioned) the tills froze.

Security guards aren't trained for this kind of event. They are trained to man the door of a supermarket and on what do to when someone tries to run out with a bottle of single malt (or Bombay Sapphire in Dulwich!). This event is a major incident. There would be a major incident plan for senior staff to implement in this situation.

Sainsburys first priority is to protect it's staff, then it's customers, then it's property. You may not be happy at being 2nd on the last, but you are. Just because you live in Dulwich, doesn't make you no.1 priority!

Well done to those who stepped in and helped. IMO if you didn't, self preservation is your own decision and you're no less a person for looking after yourself first. Obivously, it's nice if we can stomach helping other people but it's not always that simple.

[legalbeagle]

ralphation Wrote:

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> Kid gets stabbed in broad daylight in the middle

> of a busy supermarket on our collective doorstep

> and the EDF starts debating the use of apostrophes

> in the name of the supermarket.

Well it wasn't quite like that now was it, naughty boy. Someone was stabbed, lots of people expressed shock and sorrow, and then plenty more people applauded the incredible bravery of two women who undoubtedly saved a life that day. Only after that did we descend into name calling, and from that point frankly it doesn't matter what else was said. I don't mind you having a pop at me, I'm a big girl and can take a telling off, but please don't make it sound like no one on the forum cared less what happened. Read the whole thread and you'll see what I mean.

Now be off with you before I call into question your understanding of a sentence.

[Huguenot]

I didn't realise you were a girl, legalbeagle, but after four years it does give me the opportunity to get fluffed up in your honour.

There is no defence of apostrophes in titles. Shouldn't be there.

In general it's considered bad form. Hence Sainsbury's could be Sainsburys if you accept Huguenot's 22.3 law of accepted parlance and headline writing.

I understand the logic - the shop of J Sainsbury, i.e. Sainsbury's. But it's not. Sainsburys is a collective noun. Like sheep. It refers to singluar, plural and ownership.

Brush youself down, let me take that mud off your cheek with a wet thumb, and we shall get a lollipop.

'Shall', there's a word.

On a less important topic, anyone who lampoons Sainsburys staff on the grounds that they didn't get involved in a gang fight is frankly silly. To them I offer this: "Look in the mirror you arse".

[RosieH]

No Huguenot. No no no.

Generally I bow to your all-round right-mindedness and guardianship of all things correct, but in this instance, you are just plain wrong.

Shouldn't be there? Like Lloyd's of London or Guy's and St Thomas' ?

Sainsbury's it is, and Sainsbury's it remains, Huguenot's 22.3 law of accepted parlance and headline writing notwithstanding.

[Huguenot]

Like Barclays Bank?

That flashing apostrophe neon never seems to work.

In terms of Guys and St. Thomas I wouldn't want to mess around with a posessive on a word ending in 's' anyway. I'd invert the sentence and use 'of' or 'from' instead.

There are redundant grammatical conceits in English - for instance the 'an' preceding words beginning with 'h': 'hotel'. The 'an' only works if you're cockney.

I refuse to let some half-arse like Pepys dictate clearly impractical ideas simply because his printer was struggling with consistency.

[legalbeagle]

Oi! RosieH! If the man wants to get gallant and rescue me from public humiliation with a lollipop then who are we to stand in his way!

Huguenot you are a gentleman and a scholar and I thank you. Please do fluff up for as long as you feel able. My honour is indeed at stake. I'm with you on the evolving nature of language and in particular the use of the apostrophe. After all, do we write 'flu? Where would you put an apostrophe on "fridge"?

Oh, and I'd like strawberry flavour please, if it's not too much trouble.

[modelman]

Hi, all. I work in Sainsburys, and during a condensed induction day, I observed approximately 10mins of the company DVD detailing how to confront a suspected shop lifter, which may I add did not resolve the situation whatsoever. I recently completed my studies in physics, and with graduate jobs seldom advertised over Christmas, decided to earn my keep during the festive period working part time in Sainsburys as it was a job advertised at short notice. In my opinion it is a tad mundane, you are treated like a child and, my weekly earnings yield a difference of approximately ?10 to that of jobseekers allowance. I could quite happily part with the cash so I may wallow in my bed while the rest of the rat race continues to run the wheel. Fortunately I am fit and able to work, so I put aside what academic merits I have accumulated and, pursue work I could have easily secured upon leaving school. I have encountered many characters in store akin to that of Eater81 who lack the intellectual capacity to fathom that there is no correlation between pay and the calibre of staff employed in an establishment such as this. Such an attitude is belittling, rude and, detrimental to the image of my colleagues, who like me are just between their preferred job, or trying to support a family. I have yet to encounter a ?muppet? within the store, I imagine some do exist, as in any place of work, take yours for instance. Perhaps the manner in which you approach them provokes that sort of response, ever encountered Newton?s 3rd law?

?14k a year may be peanuts, but at least it buys me manners.

[womanofdulwich]

Model man, I am sure we had a lovely chat on Friday. As everyone else on the checkout I have chatted to over the past 20 years you are lovely. Most of us have had a job like this at some stage. You just have to make the most of it.

I always make a point of chatting ( other than when we are trying to watch a fight move through the store)! :)

[RosieH]

legalbeagle Wrote:

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> Oi! RosieH! If the man wants to get gallant and

> rescue me from public humiliation with a lollipop

> then who are we to stand in his way!

Sheer envy lb - he's never done that for me...

[Mick Mac]

Hats off to you Modelman as regards your general outlook on life etc. I have always found sainsburys staff to be helpful, irrespective of earnings.

I think what your training or lack of it shows is that Sainsburys are not prepared for this type of eventuality, however rare it may occur. If there is a plan it was not it seems communicated to staff.

Its not a case of expecting shelf stackers or cleaning staff to know how to deal with an unexpected threatening incident. Sainsburys should have a general policy of how to protect staff and customers in these situations. This plan would be actioned by store managment if a disturbance occurs.

It sounds from your limited training that you were not advised of any policy and this seems to be evidence that the company does not have any planned method to deal with this type of situation.

I think customers expect that big institutions would have a policy to deal with unexpected scenarios.

[Narnia]

womanofdulwich Wrote:

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> oh eater81 you have hit the nail on the head

> there!!

I hope you are not serious wod!

[Narnia]

womanofdulwich Wrote:

-------------------------------------------------------

> Model man, I am sure we had a lovely chat on

> Friday. As everyone else on the checkout I have

> chatted to over the past 20 years you are lovely.

> Most of us have had a job like this at some stage.

> You just have to make the most of it.

> I always make a point of chatting ( other than

> when we are trying to watch a fight move through

> the store)! :)

Wod......given your previous agreement with Eater81's post, where does this one come from?

[Sue]

modelman Wrote:

-------------------------------------------------------

I have encountered many characters in store akin to that

> of Eater81 who lack the intellectual capacity to

> fathom that there is no correlation between pay

> and the calibre of staff employed in an

> establishment such as this.

Such an attitude is belittling, rude and, detrimental to the image of

> my colleagues, who like me are just between their

> preferred job, or trying to support a family.

I > have yet to encounter a ?muppet? within the store,

> I imagine some do exist, as in any place of work,

> take yours for instance. Perhaps the manner in

> which you approach them provokes that sort of

> response, ever encountered Newton?s 3rd law?

>

> ?14k a year may be peanuts, but at least it buys

> me manners.

xxxxxxxxxxxx

Well said, ModelMan

[giggirl]

Seconded

[womanofdulwich]

Declan

Sainsburys staff are lovely. However since Halfords was opened in Brixton I have not found a helpful member of staff there, let along one that will look you in the eye or smile or make any kind of contact. Maybe it is just my bad luck but there seems to be no customer care at all. Everyone is very begrudging and I buy everything from wiggle now if I can.

[SteveT]

womanofdulwich wrote:- Everyone is very begrudging and I buy everything from wiggle now if I can.

Wiggle? wot's wiggle, where is it and wot does it sell???

[Horsebox]

SteveT Wrote:

-------------------------------------------------------

> Wiggle? wot's wiggle, where is it and wot does it

> sell???

http://www.wiggle.co.uk/

Great and inexpensive online cyclestore.

[Narnia]

womanofdulwich Wrote:

-------------------------------------------------------

> Declan

> Sainsburys staff are lovely. However since

> Halfords was opened in Brixton I have not found a

> helpful member of staff there, let along one that

> will look you in the eye or smile or make any kind

> of contact. Maybe it is just my bad luck but

> there seems to be no customer care at all.

> Everyone is very begrudging and I buy everything

> from wiggle now if I can.

WoD I was referring to your post where you appeared to agree with eater that the staff in Sainsburys are muppets. You did say he hit the nail on the head. I think the post from modelman just goes to show that they are not anything of the sort. I think you just needed to clarify which bit of the post you agreed with i.e Halfords.

This country does not appear to have a customer service mentality unlike say America where you will be treated with a friendly welcome and a smile albeit from someone who possibly doesn't have too much between their ears. However at least they understand the minimum requirement of what customer service should be.

It does feel in many places here that they are doing you a favour by serving you. My particular pet hate would be PC World where there is never anyone to help you unless you search for them and then they usually know very little about the products they are selling.

[Santerme]

I can tell you that customer service in North America is tiresome, the initial surprise that someone is interested in serving you soon wears thin....

Although the guys in Futureworld and Bestbuy are usually up to speed on electricals!

[stew_hartley]

Declan...are you fiddlesticks in disguise?

[huncamunca]

modelman Wrote:

-------------------------------------------------------

> Hi, all. I work in Sainsburys, and during a

> condensed induction day, I observed approximately

> 10mins of the company DVD detailing how to

> confront a suspected shop lifter, which may I add

> did not resolve the situation whatsoever. I

> recently completed my studies in physics, and with

> graduate jobs seldom advertised over Christmas,

> decided to earn my keep during the festive period

> working part time in Sainsburys as it was a job

> advertised at short notice. In my opinion it is a

> tad mundane, you are treated like a child and, my

> weekly earnings yield a difference of

> approximately ?10 to that of jobseekers allowance.

> I could quite happily part with the cash so I may

> wallow in my bed while the rest of the rat race

> continues to run the wheel. Fortunately I am fit

> and able to work, so I put aside what academic

> merits I have accumulated and, pursue work I could

> have easily secured upon leaving school. I have

> encountered many characters in store akin to that

> of Eater81 who lack the intellectual capacity to

> fathom that there is no correlation between pay

> and the calibre of staff employed in an

> establishment such as this. Such an attitude is

> belittling, rude and, detrimental to the image of

> my colleagues, who like me are just between their

> preferred job, or trying to support a family. I

> have yet to encounter a ?muppet? within the store,

> I imagine some do exist, as in any place of work,

> take yours for instance. Perhaps the manner in

> which you approach them provokes that sort of

> response, ever encountered Newton?s 3rd law?

>

> ?14k a year may be peanuts, but at least it buys

> me manners.

a worthy post

[chica1]

I don't understand, why was this thread moved from General ED issues??

I thought it's perfectly placed there as it were....I didn't think it was a big deal to have it moved to Lounge.

[Sue]

It was moved because people were no longer talking about the fight in Sainsbury's, they were dissing Sainsbury's staff and then arguing about whether Sainsbury's should be Sainsbury's or Sainsburys.

[mockney piers]

Or whether Diss should remain a town on the Norfolk/Suffolk border not a million miles from Naaaadge, where the Js have been known to holiday.