Virgin down for hours?

[kibris]

Sorry to say you fell into there trap

[dbboy]

From your experiences I'd ditch virgin pronto.

I was on the virgin national service till December 2014 getting 2mb/s when they informed me the service was transferring to Talk Talk. I switched and went to the Post Office on their premium service (not fibre) and am pretty much continually getting 6mb/s which is sufficient for my needs and at ?8 + VAT per month is not a bad deal.

[Bic Basher]

100 meg? Good luck!

[Sue]

dbboy Wrote:

-------------------------------------------------------

> From your experiences I'd ditch virgin pronto.

>

> I was on the virgin national service till December

> 2014 getting 2mb/s when they informed me the

> service was transferring to Talk Talk. I switched

> and went to the Post Office on their premium

> service (not fibre) and am pretty much continually

> getting 6mb/s which is sufficient for my needs and

> at ?8 + VAT per month is not a bad deal.

I get about 6 with Plusnet at the moment, but I'm just changing to fibre with them for ?10 a month including evening/weekend calls. That's plus the line rental which I pay annually.

Did a load of calculations re the BT deal (just ended) but negotiated the deal with Plusnet which was slightly cheaper. No TV (but I don't need that) but BT was Landline only.

I've been with Plusnet for some years now, and their generally excellent customer service was another factor in my decision to stay with them.

After reading this thread there is no way I would consider Virgin!!

[Penguin68]

Plusnet has been owned by the BT Group since the end of January 2007 - but is operated at arms length.

[Bic Basher]

BT are also buying EE as well. The mobile phone side will certainly be run like Plusnet at arms length, although it's very likely broadband customers will merge with Plusnet.

[Penguin68]

BT has bought EE (the deal is finalised and BT has now reorganised around the new Divisions). BT already has BT Mobile - as it has had, as a Mobile Virtual Network Operator, since it sold-off 02 (that's now on the EE platform). [Curiously, BT Mobile did buy a limited G4 license to support its commercial customers before it bought EE.] EE will continue to operate as a separate entity. I doubt whether Plusnet will lose its identity as a broadband supplier - and it's not clear that it, either, will become the nominal EE broadband supplier.

[Sue]

Penguin68 Wrote:

-------------------------------------------------------

> Plusnet has been owned by the BT Group since the

> end of January 2007 - but is operated at arms

> length.

They are run as two separate businesses.

[Penguin68]

That's what I intended to imply.

[carpediem1991]

Here we go again - another outage. I cannot believe that this service is acceptable in this day and age.

1 week more of this....then move to Sky.

[crozza]

Ive been getting virgin free (just broadband) for 9 months. Just complain (if you can bothered to stick it out) - they say the Se22 issuse will be fixed in May....