Ease in to English Workshop for 11-18 year olds on 31st Aug in Dulwich

If we accept what the OP has written, and it does seem credible, the father did not respond to the incident appropriately. His child was out of his line of sight when the OP was hit from behind by the child on a bike. Many of us, having been startled like this, might express some displeasure. Rather than a sincere and concerned apology, it sounds as though the father instead attempted to paint the OP as the problem, even laughing at them. I don't know what kind of message that would send to his child but doubt it is a good one. 

I’m in exactly the same position.  They badgered me for ages to have a water meter fitted.  I’d prevaricated simply because it’s so tedious dealing with these people but eventually gave in when the communications became increasingly frequent and aggressive and it was done in March 2023. I just assumed I’d then be charged on actual consumption but I received an email this morning with details of the latest price increase and it said, “Since your property doesn’t have a water meter, your bill is calculated in advance based on fixed rates rather than water usage”.  I’m sure they’ve realised I’d be paying much less if they billed me on actual consumption but have not gone out of their way to inform me.  Trawling through their website, for me anyway, is an unutterably tedious chore, but I think I’ll now have to work up the energy over the weekend to pick up the phone on Monday morning and have a word with them.  

Great Service again from Andy.  Contacted him with a couple of issues with toilet cistern and shower.  He came over and sorted it all out quickly. Good advice given, reasonable charge for the jobs.  Highly recommend Andy!