> Hi After 86 mins on phone to Sainsburys, spoke to
> guy who had finished his training 2 mins ago, and
> here is the info on how the protected home
> delivery slots are planned to work:
> 1. First thing to note is that Sainsburys is not
> taking any further registrations for home delivery
> at the moment so you have to be with Sainsburys
> 2. The government has sent Sainsburys a list of
> over 70s and medically vulnerable people. (Here's
> a data protection and human rights question to
> start with - did we know the government could send
> our confidential medical info to a supermarket
> without our express permission? Just wondering
> about where this could lead).
> 3. The list of medically vulnerable people has
> been provided from GP practices to the govt and
> from the govt to Sainsburys.
> 4. All the people on that government list who are
> also already Sainsbury's customers will get an
> email on Monday 23rd telling them how to book a
> priority home delivery slot.
> 5. If you think you should get an email on Monday
> but don't, you will need to call Sainsburys.
> 6. If you are over 70 but have been left off, they
> will eg check against the DOB on your Nectar
> 7. If you are under 70 but believe you should be
> on the medically vulnerable list but don't get the
> email, they say a call handler will fill in a form
> for you over the phone.
> 8. The call handlers have a list of medical
> conditions that should qualify. They have trained
> some specialist call handlers to check those. You
> will need to provide evidence. You will need e.g
> a GP letter or email, or a prescription to hand
> when you call them. They are saying that "there
> will be certain codes on those" that will allow
> them to check if your condition qualifies. (I am
> doubtful of that. There are no 'codes' on the
> usual GP or even hospital letters that I know of,
> that identify your medical condition. To some
> extent on NHS databases, yes, but not on letters
> that are sent out). This will all be done over
> the phone.
> 9. The list of qualifying medical conditions is
> not available to the public on the website. It is
> going to be sent out on the email to the people
> that are already on the government list. (But as
> they are already on the list...they don't need
> 10. Therefore, at the moment, I don't know if the
> list sent to government by the GP practices
> includes everyone who normally gets offered a free
> flu jab (which was the government's initial
> criteria for people who should avoid all social
> contact) or whether they have only included people
> on the far more restricted list of immediately
> life threatening illness (eg currently being
> treated for cancer) which the government came up
> with last week.
> 11. The details of the phone line to call if you
> should be on the list but have been left off are
> due to be on Sainsbury's website on Monday and it
> will be free to call from all phones (that's what
> he said anyway).
> 12. I also raised with Sainsburys their current
> bonkers 'protected hour' arrangements - as they
> have decided to invite both the medically
> vulnerable and over 70 groups, and NHS staff, into
> the store at the same times. Which is a
> fabulously efficient way of spreading the virus
> from NHS staff, many of whom will be carriers, to
> the vulnerable groups. Sainsbury's need to copy
> M&S, who have got it right, and are providing
> protected shopping hours for the two groups on
> different days.
> 13. So I think the main message is, if you don't
> get the email, make sure you have a) your Nectar
> card if you have one and b) any GP or hospital
> letters/emails, and prescriptions to hand before
> you call Sainsbury's.
> 14. If the postcode on your Nectar card /
> Sainsbury groceries account is outdated, update it
> before you call.
> 15. If you have moved, but your GP has an old
> address, be ready to explain this.
Hey Yorksgirl - in response to your point about the sharing of health data - I have been keeping an eye on the data protection of it all in relation to COVID-19 and with that in mind, this is from the Information Commissionerís Office (see here: [ico.org.uk
Ď Public bodies may require additional collection and sharing of personal data to protect against serious threats to public health.
The ICO is a reasonable and pragmatic regulator, one that does not operate in isolation from matters of serious public concern. Regarding compliance with data protection, we will take into account the compelling public interest in the current health emergency.í
Given this, itís reasonable to believe the public health exception is what the Govt will be leaning on as a justification for data sharing with supermarkets at this time. If itís useful, Iím attending a GDPR & coronavirus webinar tomorrow so might have some further insight then, with the caveat that this is a fast moving and in a lot of ways unprecedented situation in terms of a pandemic occurring at a time in which we are able, more than ever, to collect and share data.