Lynne

Yesterday we received about 3 weeks worth of post. This included duplicate documents where we'd had to ask for another copy since the first copy never arrived, bank papers, my new driving licence and one mis-delivery. We'd spent ages in the last few weeks either on the phone or convoluted websites trying to chase these things. I'd rally like to co,plain but have a feeling I'd be wasting my time.

A letter has been sent to us twice and still not arrived. As people are saying, after a slight improvement, services have collapsed again

Yes, I can recognise a kite if it's at the right angle but this just circled a bit too far away then slipped off in an easterly direction

Just seen a very large bird slowly circling over the bottom end of the Rye/Nunhead area. I think it was a red kite but can't be sure at that height

Another recommendation for Paul. He came very quickly and finished the job there and then

Anyone tried the new hairdressers, "Day One" on Grove vale?

25 rooks(?) in a tree on CP Rd.I don't remember this many in the past?

By Vladi's argument no-one in Britain should ever complain about anything at all because there are always other people suffering more than we are somewhere in the world. Perhaps its just me, but when I waited 12 hours in Kings A and E with a heart attack the thought that I'm lucky to have an NHS wasn't much comfort at 3.00am in a hard plastic chair. Sorry, Vladi, try to remember your argument next time your train's cancelled or you wait 12 hours in A and E. Sometimes complaint is the only way to effect change.

They weren't exactly overflowing with sympathy at HQ. Said the staff had no right to ask a member of the public to complain on their behalf. So I said that instead of grumbling about their staff they should reward them for loyalty in working in such conditions

Di anyone go there this morning? It was bitterly, bitterly cold. My hands were numb by the time I'd finished. The poor staff. When I remarked on it they asked me to complain to Head Office (which I've done) as they've been waiting since August for the problem to be sorted out It must have been well below any legal limits for temperature, if such regulations still exist. Why the staff didn't walk out, I don't know. Perhaps that would mean the end of their jobs.

Antique shop opened bottom end of Uplands, near the Crystal Palace Rd junction

I could do with an energy surge, weird or otherwise

Got a huge bundle of post today (Sunday!!! - extra pay?) having not had any for nearly two weeks. Including, of course, the new bank card we'd cancelled after it didn't arrive for 12 days.

People used to go to RL for an enjoyable, useful shopping experience. Difficult to believe.

A small bird of prey came and sat on a TV aerial in Crawthew Rd. I couldn't see it's colouring distinctly. Smaller than a pigeon, bigger than a blackbird. Sparrowhawk>?

I quite agree that RL is dirty, covered in graffiti and heaped with rubbish, but I feel that the inside of a bank is not Southwark's responponsibilty.

Going to the branch in Rye Lane is a pretty horrible experience. It's too small, there's graffiti over the windows, it feels grubby and the first time I went there was someone begging inside the bank, unhindered by staff. Not something you want when dealing with cash. insecure, shabby, cramped. Not what a bank should be.

Best thing about it would be a bit of publicity for the Chartwelll charity.

I wondered about a publicity stunt. Not that he needs it

Three men, masked and in black. Nobody tried to stop them, even when thy ran off. I didn't realise at first it was a robbery. If you see 3 men on a roof doing a job, you don't automatically think they're stealing something. Well, I don't. There were news cameras there already which I thought was odd. The camera man said he'd expected something to happen so he'd just waited. Odd. They got the dish down the ladder and then ran off down the Rye. If there's ever an Olympic event for running along a crowded street carrying a large satellite dish and a ladder I can recommend this lot. Not Only Fools and Horses as they didn't drop it.

just watched the latest Banksey artwork in Peckham being nicked, A very smooth operation

"Sweet" wasn't the word that came to mind when I found the enormous hole the foxes had dug in our back garden in order to exhume the nibbled dead rat I'd buried there the night before. The stinking corpse was left right outside our back door. No, not sweet