candp

They have to respond to your request within 28 days unless the person who makes the decision is on leave, which might be how they're stalling - although 9 weeks seems extreme. Info here and given how they're behaving, I'd do everything by the book: http://www.direct.gov.uk/en/Employment/Employees/Flexibleworking/DG_171775

Please please do not register for Melbourne Grove, despite its handy location. I've moaned about them elsewhere on here; they're truly appalling - in terms of letting you see a doctor (as a matter of routine they don't), massive turnover of regular staff and a few of the reception staff/the practice supervisor are officious and infuriating. I swapped to DMC and it's much better.

A friend had this dilemma and she found that there are some childminders and I think even a nursery near to LHR that can accommodate babies. I'm sure other childminders near airports must have had this request too and you could find one, albeit at a premium. There's definitely a nanny agency we found called Flying Babies or something - hang on, googled it, http://www.flyingtots.com/childcare-techniques/ I'll ask her if she knows of them and PM you if I get any useful info...

Great - I'll do that Sophie. I also checked who is responsible with Sainsbury's. I was told that Claire Hodder is responsible as the Regional Estates manager for London (claire.hodder@sainsburys.co.uk) by Emily Annable who is responsible for Property Communications (emily.annable@sainsburys.co.uk) so I'm going to email them both too.

Thanks Oliver and well done Sophie. Sophie, who was it at head office you contacted? I will contact them separately to add my concerns and keep the pressure on and I'm only sorry it took a nasty incident to get me to do this. (Sorry Pirate78, hope you're ok)

Oliver, perhaps you could ask your Labour colleagues in South Camberwell to look at lighting and security in the park next to Sainsbury's, on Abbotswood Road and by the side of the football club and between St Francis Rd and Abbotswood Road? Many residents have concerns about these routes after dark and (not to move these discussions here admin but for reference) there have been horrible incidents discussed here http://www.eastdulwichforum.co.uk/forum/read.php?5,336529,page=20 and more topically here http://www.eastdulwichforum.co.uk/forum/read.php?5,427780 As Sainsbury's have a duty of care and as Mr Barber has said that the park is a concern of his constituents too, it sounds as if a bit of joined-up working and holding Sainsbury's to their responsibilities might be in order. God knows they can afford it, I'm just back from there and the place is packed! Thanks.

You have my sympathies. In my old flat I used to get mice coming in through the fireplace and pipes and setting up home every autumn when the weather got cold and I tried everything and almost went mad. I hate rodents! In the end this combo worked: - clean all food away. Put bread in breadbins, anything in cupboards that isn't a tin or whatever put in tupperwear. Clean the kitchen more than is normal. - get the council to put down poison in cardboard boxes (council seem better than private catchers as the mice change which poisons harm them and their tastes over time - yuck). The council can put boxes in back of cupboards, under fireplaces and in spots where it's harder/impossible for the kids to reach I guess? This is better than pointless traps which catch a couple and leave you having to deal with dead and half dead mice whilst the others climb over the corpses of their mice buddies! - fill in gaps behind cupboards/under fireplaces/ underneath plumbing/etc with wire wool. Over time the push it out of the way so you have to keep returning to this. Boring. - Keep the sonic thing plugged in on the wall where you think they live/enter. 2 if it's a house or big flat. - Burn peppermint oil. Oh do the draught excluder thing too.

The telephone consultation system is dangerous and places profit before correct and thorough diagnosis. I too had a missed telephone call back (i was on another call and they left me a message, when I called back they told me I had to wait another 24 hours). Tired of the dozy love-lorn receptionists, the locum doctors (the existing staff are really demoralised and often absent), the phone robot and the dirty clinic, this was the last straw. I calmly explained to the office manager when I called back that if noone spoke to me today I would complain to: Concordia, the local MP who is a Government Minister, the relevant DoH Minister, the local paper, the EDF, my local councillors, the PCT and anyone else who got in my way. Yes, I may have gone over the top but I was cross! They called back within 5 minutes and a Concordia customer relations person called me twice to check I was ok. They know that most of us are too lazy or inconvinienced to change doctors but the they don't want the guinea pig telephone consultation experiment (and future incomes) damaged.

Thanks for brightening up a tiring day at work, made more arduous by the fact I couldn't sleep last night for the wailing of foxes mating in my garden. What a sad tale of a poisoned fox, which is more important than other species because it is cute, mange, urinating in your own garden, not-so veiled threats to fellow humans, prostate problems, Bill Hicks and a mad lady leaving out raw-chicken. I had an English teacher years ago who taught us there were only 7 story plots in all literature but surely this is a new take on [wo]man vs. nature.