Jump to content

Recommended Posts

I had a nasty experience at the local Mind charity shop yesterday afternoon and I would like to take it further. The manager (with many facial piercings, he didn't give his name) peeked where the curtain didn't quite close despite my best efforts, noticed I was feeding my baby for 2-3 minutes before trying on some clothes, complained about it loudly in the shop & then sprayed air freshener telling everyone that my breastmilk stinks (!!!). The area manager Lindsay happened to be in the back, but when I tried to complain to him he also told me I was not allowed to breastfeed in the changing room and that it was appropriate for managers to look in the changing rooms even though they were closed. He did take my email address to follow up on Monday, but frankly I was shocked and insulted and am not willing to wait that long.


Any ideas where else I should follow this up? I already emailed their head office yesterday afternoon with no reply.

I have experienced rudeness from a v. similar sounding chap in this same shop, who wouldn't accept a baby bath as a donation due to 'health and safety'. I don't want to start a whole new thread on the rights and wrongs of 2nd hand baby baths - my point is there are polite ways to turn down unwanted donations and downright bloody minded rudeness - I experienced the latter. I got the impression they were spoiled with donations in there and have since boycotted the shop.


In response to the other link I have breastfeed in M&S and Next changing rooms and never had anyone come snooping on me - that is outrageous. If he wanted to check up on you he should have looked the other way and used his voice to check you were ok.


I can understand you are furious but do give the head office a little longer to respond, although they should at least acknowledge your message within a couple of working days.


Hope you are more chilled out now :)


Mrs TP (I am raging on your behalf)

This is the email I was sent Sat evening at 10pm:


Thank you for your email. I am extremely concerned by your experiences in the East Dulwich shop and would like to offer my apologies for any offence you have been caused.


The Managing Director of our shops network is managed by Bob Monteath, and I have asked him to investigate your experience as soon as possible, and copied him into this email. He will be in touch in due course.


Best wishes



Paul Farmer

Chief Executive, Mind


Sent from my BlackBerry? wireless device

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • I agree with this, I'm afraid.  I see it every day within the industry - a lot of it is to do with the fact that the people working in it are younger now and don't realise how much they're being subconsciously indoctrinated by certain forces (social media and group-think), so they're now pathologically incapable of objectivity. Also, they don't read books, pick up the phone to experts, or generally know how to research properly.  On a lot of documentaries I've worked on, I've been leant on hard to peddle narratives that are not only heavily biased, but often outright inaccurate, and I've fought back where I can. It's really depressing,  I'd like to think that, at the BBC, I'd be immune from these influences, and allowed to project a 360 view, but it's sadly  not the case. You'd also be surprised at how toothless the BBC can be when presented with something that's irrefutable but could, say, upset Murdoch or the DM...  Hands up, I'm guilty of platforming extreme right-wingers, misogynists, anti-abortionists, racists, anarchists, pro gun lobbyists, rape-apologists... you name it, I'm all for putting them in a programme. Even though I deplore what they stand for, it's important to me to have a counter-view, and they almost always hang themselves.  (Job done.)  It's funny that certain people are up in arms about Rockets posting 'misinformation' in the Traffic threads, but  seem OK with it in broadcast, as long as it aligns with their views. You have to ask yourselves, what is it that you really want? If it's an echo chamber then just watch Fox News or CNN, however you lean. But then what's the point of it all? I fear the ship's sailed, so I don't know why I bother. 
    • That’s right, we could see them passing us at the stops and then as we overtook them. There was one moped without lights doing about 30mph.    Stupid is one word, but when it puts pedestrians at risk, it’s a different word. We’ll be raising it and hopefully get some publicity about road safety awareness 
    • Yes, your name and political views aren't mentioned there, you see. But what the title of the thread does refer to is a report in the Telegraph (and other right wing and, actually, left wing media) on an internal BBC memo that was considered by the BBC board on 17 October 2025 and which was so devastating the Director General himself considered he should resign.
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...