Jump to content

Recommended Posts

I'm fed up with buses suddenly, mid-journey, announcing the bus will terminate before the destination displayed on the front. Camberwell seems to be the main culprit.


I understand the drivers may have completed their shifts before their final destination because of traffic problems.


However, if you catch the number 40 from Aldgate after 11pm, or on route at London Bridge etc, and it states Dulwich Plough, to announce the destination is changing puts women in particular at such a late hour in potential danger.


I was again, I couldn't put a number on the amount of times, kicked off at Camberwell last night around 12.30am despite boarding the bus supposedly for Dulwich Plough. At Camberwell I received unwelcome attention from a few well-oiled lotharios declaring their affections with can in hand (they haven't seen me first thing in the morning!)


If I board a bus with a display announcing it is terminating at Dulwich Plough I expect it to follow that route, not arbitrarily terminate beforehand.


Bus companies owe passengers a duty of care.


Sort out your schedules

Link to comment
https://www.eastdulwichforum.co.uk/topic/126497-bus-companies-and-duty-of-care/
Share on other sites

Write to TfL who are responsible for bus franchising in London


Write to your MP and ask them to write to the Transport Secretary as government was repsonsible for the privitisation of bus services.


More that do it the more likely things will change


Could be worse, could be Southern....

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Hello. Would you like a sofa bed? We have one to give away…photos attached. The scatter cushions are not included.
    • Complaint submitted.  Your helpful link took me straight to the relevant page. 🙏
    • I spend a riddiculous amount of time at the PO.  Every day.  I watch and I watch closely.  Returns take seconds.  The wait might be long but the scan takes a second.  The only thing that slows down a return is people scrolling through their phones looking for QR codes. Business customers like me take seconds.  I might have up to 2 bags of boxes but every one is perfectly packaged and pre-paid.  It just needs a scan.  Seconds. For customers like me and for returns customers they could just put in a self-service check out and we would all be in and out in minutes.  Quicker than M&S.   Or, have a dedicated window for scanning and nothing else.  No facility to handle money at that window so nobody is tempted to ask for a service other than scanning.  That would get the queues down instantly. It is the people picking up things that backs up the queue.  The branch is not equipped to provide the service.  Next time you're in the branch take a look at the shelf space immediately behind the servers.  A few stacking shelves.  That's all the space they have.  Everything else is on the floor in a mess.  I take on board what someone said about the private delivery companies not delivering to Peckham and I didn't know that.   The biggest time wasting service of all is Parcelforce.  If someone in front of me asks for Parcelforce I want to cry.  Long, long, forms need to be filled out by hand, in triplicate.  It is Dickensian.   Please consider taking a few minutes to fill out an online complaint (link below).  I honestly believe that an influx of complaints might make a difference.  I don't want to demoralise the staff or anything sinister but the PO needs to see that the branch is broken. https://www.postoffice.co.uk/contact-us/in-branch-customer-experience    
    • Couldn't agree more with the frustration. I avoid it like the plague but made the mistake of picking up a parcel a couple of months ago and it took them 20 minutes to find it. This was after queuing for an hour. All the pickup parcels were just in a massive heap with no order or organisation so they manually had to search for everything. Bizarre and deeply annoying as if run well it could be a good asset to the Post Office and of course the community. Also, very much agree with the point re not taking it out on counter staff as it must be a terrible and demoralising environment to work in.
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...