Barclays Bank Lordship Lane

[singalto]

I was told that it is closing in June for 11 weeks to have more self service machines installed.

[rendelharris]

Is it just because I'm getting old, or does everything seem to take a ridiculously long time these days? When I was a student I sometimes worked for a friend's father's office fitting company in the summer vacation; often we'd do offices in the city where they had to be refitted between close of business one day and opening the next, so we'd refit a large trading floor overnight, or at worst over a weekend. Now any roadworks, refits etc seem to take extraordinary amounts of time...

[Louisa]

Will the cash machines been out of service during this period too? I have a specific account I can only use via Barclays own cash machines.

Louisa.

[eastdulwich_dweller]

Large trading floors pay for the service to be done quickly as they lose more money each day things aren't running. Retail banking (where more and more people are banking online and businesses are taking cards) is a lot slower on the refit front.

[Bic Basher]

singalto Wrote:

-------------------------------------------------------

> I was told that it is closing in June for 11 weeks

> to have more self service machines installed.

It's the model Barclays use in a lot of their branches now. Basically it becomes a self service bank with a member of staff supervising. It coincides with the closure of their Forest Hill branch as well.

[NewWave]

This is pathetic..especially as FH branch is closing!!!

[Bic Basher]

The Village branch doesn't appear to be changing, but doesn't have an ATM.

[singalto]

I didn?t know that there was a branch of Barclays in FH. Santander is also closing in FH. The woman in the LL Barclays said the refurb was to shorten the queues.

[rendelharris]

eastdulwich_dweller Wrote:

-------------------------------------------------------

> Large trading floors pay for the service to be

> done quickly as they lose more money each day

> things aren't running. Retail banking (where more

> and more people are banking online and businesses

> are taking cards) is a lot slower on the refit

> front.

Barclays made ?3bn+ profit last year, they could afford to do it more quickly, closing a branch for eleven weeks is just showing contempt for their customers, especially their elderly customers who rely on "real" banks more than most.

[tigerranks]

Sign up and get a pre paid monza card

https://monzo.com/about/

really good no charges

[James Barber]

I'm relieved they're investing in this branch. 11 weeks seems a long time though.

This is the planning application to change the external look and feel and add aircon upgrades -http://planbuild.southwark.gov.uk/documents/?casereference=18/AP/0989&system=DC

and http://planbuild.southwark.gov.uk/documents/?casereference=18/AP/0990&system=DC

[Lynne]

The queues would be a lot shorter if they'd revert to the old idea of paying-in envelopes one could post in their machine. I was told it was an attempt to thwart money laundering. I felt like a very low level launderer paying in a cheque for ?5.00

[Louisa]

I?m sure I?m not alone when it comes to being frustrated at the long queues at this branch. However, considering that a disproportionate number of in-branch customers are now probably over the age of 65, I do hope someone will be on hand to help with the technology upgrades. I certainly would struggle with some aspects of this type of do it yourself system.

Also, to reiterate my previous post. Will the cash machines remain in operation throughout the refit? Many pensioners were recently forced to have state pension payments paid directly into bank accounts by DWP, rather than P.O. accounts. For some, this means that using cash machines are restricted for certain accounts to the banks own cash machines.

Louisa.

[singalto]

Louisa, can you ring them or pop in and ask?