Callers office Highshore Road - long queues

[VerryBerry]

Are there any plans to increase the number of staff on the counter at the callers office in Peckham (opp Clarks /Superdrug), increase the timings and offer another 'long day for collection in addition to the Wednesday, especially in light of the planned closure of the one currently serving Dulwich. Currently standing in a long queue (up the top of the ramp, into car park area) loosing the will to live. It's only going to get worse due to increase in internet shopping etc

[singalto]

The Sylvester rd office closes today. I dread having to collect parcels from Highshore rd as there is no parking and long queues!

[Sue]

singalto Wrote:

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> The Sylvester rd office closes today. I dread

> having to collect parcels from Highshore rd as

> there is no parking and long queues!

Why have residents not been informed of the closing date and the new arrangements?

It would hardly have been difficult to post information leaflets through doors which they go to every day!

[sarah-marie]

I received a letter today information me of the closure etc etc

[se22]

Every address in SE22 was supposed to have received a letter from Royal Mail explaining the changes. With unfortunate irony most haven't been delivered due to the extreme backlog of mail!

[singalto]

I didn?t get a letter but had asked one of the regular posties. He kept me up to date with what was going on..

[mrwb]

Best bet is just not to use any company that deliver via royal mail where you could have to collect a package, or if you have to get it delivered to a work address. Usually there is an alternative. That is what I plan to do.

[kiera]

Saw the postman still delivering letters at 7pm last night.

[rendelharris]

mrwb Wrote:

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> Best bet is just not to use any company that

> deliver via royal mail where you could have to

> collect a package, or if you have to get it

> delivered to a work address. Usually there is an

> alternative. That is what I plan to do.

While I thoroughly sympathise with the shoddy position the closure has left people in, please don't get parcels delivered to a work address if you work in central London! It's estimated that up to 20% of central London congestion (and therefore pollution) is caused by light vans, primarily delivering internet purchases to offices. As sensibly suggested, choose an alternative delivery company at checkout if possible, or order to an Amazon collection point etc.

[Jennys]

We had a postal delivery today, Sunday.

[Lowlander]

rendelharris Wrote:

-------------------------------------------------------

> mrwb Wrote:

> --------------------------------------------------

> -----

> > Best bet is just not to use any company that

> > deliver via royal mail where you could have to

> > collect a package, or if you have to get it

> > delivered to a work address. Usually there is

> an

> > alternative. That is what I plan to do.

>

> While I thoroughly sympathise with the shoddy

> position the closure has left people in, please

> don't get parcels delivered to a work address if

> you work in central London! It's estimated that up

> to 20% of central London congestion (and therefore

> pollution) is caused by light vans, primarily

> delivering internet purchases to offices. As

> sensibly suggested, choose an alternative delivery

> company at checkout if possible, or order to an

> Amazon collection point etc.

Agree about private couriers, but a Royal Mail parcel to a work place address will be as part of the regular delivery. i.e. no impact.

[rendelharris]

Lowlander Wrote:

-------------------------------------------------------

> Agree about private couriers, but a Royal Mail

> parcel to a work place address will be as part of

> the regular delivery. i.e. no impact.

Yes very fair point - I was thinking of the many people I know who have their Amazon packages sent to their work by other couriers.

[Raeburn]

Terrible service. Went to Sylvester Rd because delivery card from last week didn't say it was closing. Still has Sylvester for missed collections.

Went to Highshore Rd (4km from my flat); hand-scrawled sign said the desk wouldn't open at normal time due to staff issues.

Waited 20 minutes listening to the whoops and shouts of staff inside, before folding. Complete joke what's happened to Royal Mail. Perhaps the government did get a good deal with the selloff, because I can't believe it'll be around much longer....

[jimbo1964]

Has Sylvester Rd completely closed? We had a red slip yesterday saying collect from there not Highshore. It's a bloody shambles. All because of the ?7m they got as a property deal. Improving logistics excuse obviously bollocks.

[singalto]

Sylvester rd closed last Saturday..

[Boddle]

I emailed Helen Hayes with concerns about the closure of Sylvester Road, who replied last night. She?s asked we share details of issues with her to support her conversation with Royal Mail about setting up an ED collection

if you?ve stood in a long queue or had issues with your post since the move I reckon it?s worth sending her a quick email or tweet.

I?m receiving reports of queues, delays & problems with mail deliveries in #SE22 following the Royal Mail delivery office closure - if this is affecting you, please email me with details at [email protected] so I can represent your views to Royal Mail— Helen Hayes (@helenhayes_) September 18, 2018

[Sue]

Helen Hayes is a brilliant MP for Dulwich.

[seenbeen]

This week a letter was delivered to my door which CLEARLY had another number on it- and a different name- luckily I caught the postie (not one of our regulars btw)

Today a parcel for us with the name and address correctly written and that was supposed to be signed for was put in NEXT DOOR's BIN (even though we have no instruction to the royal mail for putting anything anywhere and the item is worth ?50) and the card put through THEIR front door along with another letter meant for us. Luckily our neighbour- who is not always there- brought the things to us. What a joke. I am going to complain- but nothing will change

[binatone]

I saw removal vans at the reat of the sorting office in pellet road today removing

THE fixtures and fittings so no going back now no matter what