Jump to content

Recommended Posts

I've heard that Dr Bhatia is leaving Melbourne Grove Surgery. Such a shame.

She is a breath of fresh air and has really tried her best to improve the service.

She is a great GP: thorough, dedicated and caring.

This is a huge loss for us patients, and I guess it is back to try your luck with Locum GPs again!

I wasn't aware they had any Dr's ;-)


I left that practice a couple of years ago now, doesn't sound like its improved at all.


Do they still conduct telephone consultations on inappropriate medical areas at unknown times? I had a nurse call me at work at a non pre arranged time to discuss pregnancy related matters when I was only a few weeks pregnant (ie work didnt know). Upon receiving the call (open plan quiet office) I immediately said to give me a minute so I could find somewhere private to chat but clearly time was far more important than patient privacy.....


Transpired she was the second nurse that couldn't answer the question and I was finally given an appointment which I later cancelled on account of changing to a surgery that did value patient care and confidentiality.

Don't normally get involved in complaints but....


We phoned them on Thursday morning to make an appointment for my 2 year old, who has recurrent bronchiolitis and was clearly having another bout plus complaining of a very sore ear. He had spent the previous day lying on the sofa, obviously quite ill. They offered us an appointment on Tuesday (i.e. in 5 days time).


I can't even be bothered to complain again. This time I am definitely going to move surgery!


(I had the same issue with telephone consultations ClareC - they actually attempted to conduct my initial pregnancy appointment with me over the phone on my office number and refused to book me an appointment until I complained. But they seem to have relaxed that system now and it's easier to bypass the phone call and get an appointment - but it's generally with a nurse)

Bring back Dr Ilves, Dr Richardson, Dr Brew-Graves, even Dr Grant, and of course Dr Johnson. Pray for good health so there will be no need to visit that place. As previosly stated if you want to see a nurse you have plenty of choice.although I really liked Tabitha but its just getting from bad to worse there.We live in hope.
and I thought it was only me that didn't like them, I visited the surgery the other day and the service was so poor that I couldn't believe it. The doctor didn't even know what was wrong with me, she didn't introduce either so I didn't know whether she was a doctor or a nurse... terrible, so disappointing! any good & helpful doctors in the area?

Do they not have a Patient Forum you could all join to try and change things?

I highly recommend Nunhead Surgery Nunhead Grove for those of you in East Dulwich who ARE in theit catchment area.

The patient forums meet at different times so as many folk can come as possible.

The Doctors there are really clued up though and for example refuse to entertain the idea of 0870 numbers, and you can see a doctor the same day as well as up to a week or two ahead.


The receptionists are nice, too!!

I have had good luck and had never run into the dreaded phone consultation. But, yesterday...they insisted When I attempted to secure an appointment for my 10 year old son. I insisted on an appointment, and, was given one for Friday. So, yes, they are still doing phone consultations. I might add that this would have been an impossible thing to consult over the phone on.

So which is better - DMC Chadwick Road, Crystal palace road or Sternhall LAne.

I'm not close enough to the Nunhead surgery (checked!)

Anyone else in SE15/Bellenden rd Area got a good GP?? Cos I want out of melbourne Grove. I did join the PPG but even that is not very effective I feel.

  • 2 weeks later...
I'm heartened (if that's the right word) to hear other people have had trouble with Melbourne Grove Practice because I find the place completely hopeless but I wish I knew who to report the problems to - does anyone know? When I joined I was a patient of Dr Johnson who was really good, Dr Bhatia was fine, too, but now she's left. I've heard MGP is run by a company as opposed to a consortium of doctors, is this true?

wainui01 Wrote:

-------------------------------------------------------

> I'm heartened (if that's the right word) to hear

> other people have had trouble with Melbourne Grove

> Practice because I find the place completely

> hopeless but I wish I knew who to report the

> problems to - does anyone know? When I joined I

> was a patient of Dr Johnson who was really good,

> Dr Bhatia was fine, too, but now she's left. I've

> heard MGP is run by a company as opposed to a

> consortium of doctors, is this true?


Melbourne Grove is run by Concordia Health. They also run other practices in the country including Parkside in Camberwell.


The Managing Director is Adam Hurd. His email is [email protected].


The Clinical Director is Dr. Simon Fradd. His email is [email protected].


Please write to Adam Hurd and copy Simon Fradd. The new practice manager at Melbourne Grove is Sandra Connolly.

Her email address is [email protected].


Keep copies of whatever you send.

maxxi Wrote:

-------------------------------------------------------

> Are Doctors Gosht and Ganeshan only locums then?

> They have been there more than a couple of months

> - I thought they were permanent.


Yes, they are locums. The ironic thing is that locums get paid more than a permanent GP.

prickle Wrote:

-------------------------------------------------------

> So why won't they get permanent GP's?


From what I understand, having been registered there for so long, there has always been an issue with the recruitment and retention of GPs at Melbourne Grove since Concordia took over. I am sure they will try and employ a new GP, but let's look at the evidence - we all had high hopes for Dr. Bhatia who was left alone as the only GP with over 7000 patients.


Melbourne Grove -..... 'they came, they saw, they departed'.......

This is more disappointing news.


I have been registered at Melbourne Grove for a few years now and have withstood the incompetence and rudeness of reception staff and put up with being fobbed off onto Nurse Practitioners; I really thought things were changing down there.


I have seen the two doctors I mentioned a couple of times and hoped it was the beginning of a patient-doctor relationship at long last; but now I know they are locums and could leave at any time I really can't see the point in staying.


I saw a post some time back recommending the surgery at Dulwich Hospital - anyone registered there?

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Maybe. Does that kill grass? If so, possibly the same dog that has left its poo outside my house - pretty sure it's not fox poo.
    • Here you are, intexasatthemoment (you seem to have been in Texas for a very long time!) We went to three of the recommended places yesterday,  as they were all in the same road (just near Wallington)  and I needed to give the car a run to avoid another slap on the wrist from my garage (and another new battery). Here's my findings. BARNES Parking We thought we would go here first as it was the earliest to close on a Sunday (3pm). There was no apparent entrance or anywhere to park. One notice said do not park on grass verge, and another one said staff cars only! Flittons was opposite but I'd already passed the entrance, so I had to drive down the road, turn round at the next available place (covered in signs saying do not park here) and park in Flittons car park! Plants Barnes  specialise in hardy perennials, so that was basically what they had, but an excellent selection, and many more unusual plants (or at least, plants you probably wouldn't find in a garden centre), eg Corydalis,  lots of different varieties of Epimediums, Trollius, some lovely Phygelius, lots of different ferns). The plants were divided into sections according to whether they needed sun or shade or could cope with both. They had a particularly good selection of  shade loving plants. There was really useful information above  each group of plants, which meant you didn't have to look at individual labels. All the plants looked in good health and  very well cared for. They don't produce a printed catalogue, but they  said their plant list was online (I haven't looked yet). I assume most of  the plants they have at any one time are when it's their flowering season (if they flower). I wasn't intending to buy anything, though was very tempted, but I'd definitely go here again once I've sorted out my overgrown garden. Other Stuff Don't think they sell pots, compost, etc. No cafe/tea room and I didn't see a loo, but Flittons is just over the road. FLITTONS  Parking Easy to park Plants Sorry, but mostly terrible. There was one section with vegetables and the rest was flowering plants. There was a general feeling of delapidation. Some of what was on display was actually dead (surely it would only take a minute to remove dead plants) and a lot of the rest was very poorly maintained, eg gone to seed, weedy, apparently unwatered, or with a lot of dead leaves. There was a notice asking for volunteers to work there, so I can only assume they can't afford to pay staff. Other stuff There was a notice to a play barn (?) saying invited people only, so I think they must host kids' parties or something. They redeemed themselves with a cosy little cafe with savoury stuff, nice cakes, iced chai and oat milk, and a loo. Also a selection of books and CDs on sale for charity. If you want an Andrews Sisters CD, you can find one here. There is a small shop with gift shop type stuff and a display of the history of Flittons, which apparently is family owned since the sixties (I think it was). I suspect that the arrival of Dobbies down the road must have greatly affected Flittons' fortunes, which is sad. DOBBIES  Parking Easy in theory once you had navigated a rather narrow entrance, but it was very busy so it took a while to find a space. Plants  Lots of plants, well maintained but I imagine their turnover is high. Lots of nice bedding plants for hanging baskets, window boxes etc  to cater for all tastes (ie some of it wasn't mine, but fine if you like those horrid little begonias (my opinion only) but they did have some nice (in my opinion) stuff as well. I was tempted but decided to buy from North Cross Road market. Fair selection of climbers, various different Clematis etc. I'd be happy to buy plants from here. The prices seemed reasonable and they were in good condition. Other stuff  It's a big garden centre with all that entails these days, so a large area selling garden furniture and storage, tools, animal collars, pots, all the usual stuff you would expect. Very helpful staff. There's a cafe which we didn't check out, charging points for electric cars, a Waitrose (no idea how big, we didn't look). Only on our way out did we see that there was a drive through "express section" for compost etc, which was annoying as I wanted compost and hadn't seen any anywhere,  but I was getting tired by that time. Just Down the Road A ten minute drive away is Wilderness Island, a nature reserve in Carshalton, which is well worth a visit. We heard eleven different kinds of bird (according to Merlin) and saw a Kingfisher flying down the tiny river!
    • The swifts & bats are alive & well around Upland Road. A beautiful sight & sound in the evenings. Just be sure to leave plenty of water out for them, as they are at high risk of dehydration & struggle to take flight at ground level.
    • Loads in upland road last night…
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...