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Virgin Media Broadband down - ETA 10:05 22/5

ed_pete

By ed_pete
in General ED Issues / Gossip

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JohnL

JohnL

Posted
Posted

chris_i Wrote:

-------------------------------------------------------

> Using a mobile hot spot is a good idea if you have

> unlimited mobile data.

>

> Otherwise if you're having a lot of conference

> calls or using other data heavy apps/processes you

> might find yourself running out pretty quickly!


Yeah - that 100GB I never use but pay for came in useful for once :) Work phone has 5GB and I suppose technically once that's gone you could ask your employer for more or work offline.


A home line is not a business line and is not guaranteed the same levels of support - I'd expect an office circuit (pt2pt or ia) to be back up in hours or a day at most - home broadband has much lower levels of service guarantee.

TheCat

TheCat

Posted
Posted
Yep...been using mobile hot spot since started early this morning becuase of virgin. I'm guessing that once you go over a certain amount of data on your phone your account moves down in priority even if you're happy to pay for extra MB's....as all of a sudden about 30mins ago it's basically unusable....even edf takes a while to load up!
rollflick

rollflick

Posted
Posted

Problems with VM in SE15 for last few days - so why does their online service status page say no issues? Does the company that promised lightening fast speed rely on pigeon post to update their status page??

Thankful for this forum!


VM mobile broadband going slow too now for those foolish enough to place all eggs in one basket :(

rollflick

rollflick

Posted
Posted

ed_pete how did you find out about this?


There's still nothing on the VM service status page for me if I log in, is there for anyone else? Where you given a reference number. Can't face going through its 'help'line.


Apparently the reason cable broadband is so unreliable around ED is that there's so much 1st generation cable equipment. It's been cobbled together with newer stuff so it takes engineers ages to find out where on the network the faults are.

slarti b

slarti b

Posted
Posted

Mine's been down since this morning. Origianally was showing expected fix at 16:00, now showing 10.05 tomorow morning.

Went into office to work :-(


After the prblems following my "upgrade" to the Hub 3 I think it is time to change to a provide that may have lower advertised speeds but is more reliable and whose wifi router has a range of more than 3 meters!

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