Peck West CPZ renewals - cheeky 2 months paid 2020 not used?

[Ginster]

Peckham West CPZ was due to start March 31st 2020. It was delayed due to you-know-what until somewhere around 26th May-2nd June 2020 when it began to be enforced for the first time.

I've now been contacted re the renewal for end March 2021. I wasn't impressed to have no consideration regarding the 2 months (Apr/May) paid for when it wasn't enforced in 2020. I have called them and spoke to a very understanding guy who was going to talk to someone else (I need to follow up as it's been a week).

I just wanted to find out what anyone else thought or was doing? I know that in our road there are a few of us raising this individually. There are also others in our road who didn't buy their permit until June last year (backing up the point they weren't actually needed until then).

Just thought I'd throw it out there to the rest of the zone...

Thanks

[alex_b]

Thanks for the prompt. I?ll email the ward councillors.

[northernmonkey]

Would definitely suggest bringing up via ward councillors - perhaps via residents associations if you have one. the fact that it didn't really come in until May feels like that should be the renewal date - suspect its just a coding issue!

[alex_b]

Just to update this I contacted the Parking department via Southwark's website and they've just emailed to say they've extended my permit for this year permit by just over two months to compensate.

[jamesmcash]

Hi all,

I've supported a few Goose Green residents with this. It should be straightforward to have your permit extended but if you have any trouble please do let me know and I will assist (or if you're not in Goose Green, I'm sure your councillors will do the same).

Best wishes

James

[heartblock]

Thank you James, you were very helpful sorting out teething problems with the payment site last year.

[Ginster]

I managed to get them to move the start date of mine from end March 2020 to end May 2020 so I don't need to renew now until then. A neighbour just got a ticket which we have cleared up as they hadn't got a letter that their permit was about to run out (and as some of the road have managed to extend from June only fair that they can too). Thanks James for being on the emails too.

So if you need to raise it - please do - plenty of people have managed to get the extra 2 months and I just wish they would apply it to everyone and not those who can be bothered to ask.

[fishfoot]

Hi my wife just spotted this thread and to be honest it couldn?t have been more useful right now as on Friday I got a ticket (PCN) in my street . I had applied last March for my parking permit and was not aware that there was an extension from the date it started and when it expires I checked my permit account on Friday morning to find out it had expired and tried to buy my next one but was unable to do so on their website in turn I didn?t receive the 29days prior to it expiring email (I checked all my emails/spam in case I missed it but no email) I spoke to the parking department about this and was told to appeal the penalty charge but would not be able to purchase my permit through them (don?t take card) so ended up running around trying to get one only to be told I would need cash and a barcode to be able to get it (now panic calling parking again to get one sorted as can?t afford more tickets due to my irregular shifts) if anyone has successfully got the appeal against this please pm me as I am at present waiting to find out if mine is successful or not

[Ginster]

Fish foot....

I got my email reminder 1st March from "Southwark Parking"

Re the ticket, my neighbour has limited English so I emailed on her behalf and copied in James McAsh who had been supporting residents efforts re the 2 months paid for but not enforced. The next day my neighbour spoke to parking on the phone and she thinks they cancelled the fine and they definitely extended last year's permit til June. Get emailing and phoning and good luck

[MoreCoffee]

I thought it was worth saying I managed to get an extension too, having already paid for a new 2021-22 permit. My new permit was extended by two months.

All I did was drop [email protected] a polite email saying I had bought a permit last year for the initial planned start date in good faith but it appeared not to be enforced for two months, please extend my new permit to reflect this.

I imagine as word spreads they will be getting a lot of these emails!

[fishfoot]

Wel I got a reply from the Southwark parking enforcement and my fine has been cancelled as a?good will gesture ? I didn?t get the extended 2 months but they said it was my responsibility to ensure the permit was up to date-considering they sent out emails 29days prior to it ending which I didn?t receive but all good now for the next 12 months.

Just wish they would update their payment service to enable mobiles to edit payment details without the complete headache of changing various settings to end up still not being able to do it 🤬🤬🤬

[fishfoot]

Wel I got a reply from the Southwark parking enforcement and my fine has been cancelled as a?good will gesture ? I didn?t get the extended 2 months but they said it was my responsibility to ensure the permit was up to date-considering they sent out emails 29days prior to it ending which I didn?t receive but all good now for the next 12 months.

Just wish they would update their payment service to enable mobiles to edit payment details without the complete headache of changing various settings to end up still not being able to do it