Jump to content

curious - any other BT customers having problems?

Jem

By Jem
in General ED Issues / Gossip

 Share

Recommended Posts

Penguin68

Penguin68

Posted
Posted

Damaged cables are normally caused by rogue JCB action by another utility - but there have been past problems with cable thefts - copper scrap values are high at the moment.


My BT BB and phone is currently clear (but I'm on a fibre to the cabinet product, so may have escaped this issue anyway).


If the problem is with damage to a copper cable, then all the individual twisted pairs have to be jointed back to the correct terminations to restore service, it's not just like replacing a length of hollow pipe delivering water or gas (or electricity fo that matter). Your 'line' will in the end be an individual pair of wires running unbroken (except for joints) from your junction box in your home all the way back to a line card on a rack in the exchange. If cable is damaged each pair has to be traced, matched and jointed to restore service. Priority (for consumer lines) will be given where possible to 'vulnerable' customers who may be dependent on telephone services e.g. for medical reasons.


Your twisted pairs will form part of a group of pairs in a cable carrying perhaps hundreds of lines, all of which have to be individually traced, jointed and restored. Hence the forecast time to repair your service.

Spooner

Spooner

Posted
Posted
We were having problems about a week ago but it seems to have cleared up now. Still on the subject of BT but its TV service: does anyone have reception problems? It's really odd but for several months we either have problems with all BBC channels and then it'll switch to all ITV and Channel 4 channels. I rang BT up and they said it must be an aerial problem but we don't understand how it can group the channels together and affect either one set or the other. Any advice greatly appreciated.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing
  • Advertise Here

  • Latest Discussions

    • Jojo_B
      Lexus Stolen On Melbourne Grove

      By Jojo_B · Posted

      Hi there, Our Lexus NX300H, (reg RF18BWO) was stolen off our driveway last night, Monday 27th October. It was there at 9pm, and had gone by 7am. If anyone has any footage on their doorbell or Ring, that would be super helpful. We have asked some neighbours and reported to the police etc.  Most upsettingly, there was a box of old family videos in the car boot, in an old Sainsburys box (photo attached). If anyone sees these dumped at the side of the road, please contact me asap! They are priceless videos that my deceased grandparents took. Thank you for any info, Jojo  
    • Penguin68
      Milk delivery

      By Penguin68 · Posted

      Another shout out for Milk & More - their app allows you to alter the order, add or subtract to it and also to schedule holiday stops without having to leave messages in bottle - so more secure. You do have to set up a direct debit with them, but I haven't had any problems with that myself. I have had one or two missed or late deliveries in several years, but not really a problem - only very occasional and caused mainly by delivery-person illness. And very much feels like an old-fashioned milk delivery. They do special seasonal offers as well. More expensive than the cheapest of the super market milk prices, but for that its at your door, fresh and no bother.
    • just_browsing
      Milk delivery

      By just_browsing · Posted

      Enjoying the nostalgia and memories.  As with others, we get ours through Milk and More (is part of big co, so there is that against it, but it's hardly a secret/niche thing) - returnable glass bottles of milk, orange juice, yoghurt, and much more besides (as per the name). And yes it comes in the middle of the night in an electric vehicle. So can still get out nostalgia fix, doubled when the Riverford chap comes too. 
    • Azalea
      Anyone else having issues with The Gardens Surgery

      By Azalea · Posted

      This sounds like what goes on at Tessa Jowell GP surgery as well as others.   If you can flag yourself up as a ‘vulnerable’ patient or one that can’t use Apps for whatever reason etc then you can usually make appts by phone. They would have to make allowances. Quote the Equality Act 2010,  reasonable adjustments section.

East Dulwich Forum

Established in 2006, we are an online community discussion forum for people who live, work in and visit SE22.

Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...