I posted about this many years ago, how it was all smiles and thank yous if you bought a book for 50p (it was a long time ago) yet if you donated goods that might raise £50 there was just a grumpy "leave it there." Happy to say I've found things have improved a lot.
The problems my daughters faced when they were 18 was finding a venue to celebrate their birthdays where they weren't already known as customers! But that was 20 years ago!
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