TalkTalk

[rose_grid]

Very dull post... just wondering if anyone has any experience of TalkTalk broadband in East Dulwich?

Currently have great service with o2 but they are switching over to Sky in the autumn who I am keen to avoid, not least because they are pushing their TV deals and have a surcharge if you opt for Broadband only. Have previously had erratic service from both Virgin and BT.

Thanks in advance.

Rose

[Drxyster]

I have had "Talk Talk" phone and broadband for about five years, initially service was rather poor, but they now seem to have got their act together. Originally went for "Talk Talk" as they appeared to be the cheapest, which I believe they still are.

[rose_grid]

Thanks so much for your reply, very helpful.

[edcam]

Avoid Talk Talk at all costs. Their customer service is appalling.

[Ladygooner]

I find them very good - paid ?114 up front for the year then just ?6.50 per month for wifi and phone line

[Townleygreen]

I found their customer service to be criminally bad I am afraid.

[Annette Curtain]

Townleygreen Wrote:

-------------------------------------------------------

> I found their customer service to be criminally

> bad I am afraid.

Double, no TRIPLE ditto

[BB100]

I've had very good service in HOP. If you ring during the day for support then you also get an English call centre. Very good at calling back too. This is from someone who spent seven hours on the phone to TalkTalk a few years back when their service was extremely poor - they have definitely got better. I was going to change but friends have said things are no better elsewhere, even with BT, unless you go to Plus Net and pay their higher prices.