How do you contact Glazer Delmar Solicitors?

[eMac]

I just tried calling Clutton Cox. They gave me a number for law central that didn't work. They said they have nothing to do with Glazer Delmar. I said that is incorrect as they have two ex partners from Glazer Delmar working there. This all just stinks!

[lilolil]

My neighbour is currently making a formal complaint to the SRA to investigate. 

[ianr]

Good.  It's unlikely to be a situation they've not had to deal with before. 

https://www.sra.org.uk/consumers/problems/solicitor-closed-down/

 

Edited September 18, 2024 by ianr

[lilolil]

SRA have told my neighbour that GD have moved and a new sign will be going up outside. In my opinion, this is bad practice and clients should have been notified before this.

[IlonaM]

11 minutes ago, lilolil said:

SRA have told my neighbour that GD have moved and a new sign will be going up outside. In my opinion, this is bad practice and clients should have been notified before this.

Completely agree. It is not only good practice to inform clients in advance of a move/departure/closure but they presumably have not been sending regular case updates either. My advice would be to continue to complain to firm, SRA and Ombudsman.

[Alan Medic]

According to Experian they had a County Court Judgement registered against them last week for almost £10k.

[Sue]

1 hour ago, Alan Medic said:

According to Experian they had a County Court Judgement registered against them last week for almost £10k.

😮 

That's appalling! They are supposed to be solicitors 😮

Edited September 23, 2024 by Sue

[Michael G]

I am one of the former clients of Glazer Delmar deeply concerned about what is the current position on a Will Probate & what has happened to the significant amount of funds held in their Client Account. Having found out that some Glazer Delamar Client Case files were being stored at the Abington Law Ltd (Law Central) Office in 52 High Street, Harlesden, London, NW10 4LS , an e-mail to sent to the Senior Partner (Joseph Glass) seeking an urgent update. Nothing heard.

Now aware, through our own detective work, that the Solicitors Regulation Authority (SRA) have, on 23 October 2024, CLOSED Abington Law citing that Joseph Glass, & the firm itself, have failed to comply with several SRA Account Regulations . SRA has appointed an Intervention Agent which is Richard Thorpe of Shakespeare Martineau LLP, PO Box 18228, Birmingham B2 2HX. If you are one of those affected by the unannounced closure of Glazer Delmar, you are advised to e-mail the appointed Intervention Agent as a matter of urgency at:  [email protected]

[lilolil]

On 31/10/2024 at 14:43, Michael G said:

I am one of the former clients of Glazer Delmar deeply concerned about what is the current position on a Will Probate & what has happened to the significant amount of funds held in their Client Account. Having found out that some Glazer Delamar Client Case files were being stored at the Abington Law Ltd (Law Central) Office in 52 High Street, Harlesden, London, NW10 4LS , an e-mail to sent to the Senior Partner (Joseph Glass) seeking an urgent update. Nothing heard.

Now aware, through our own detective work, that the Solicitors Regulation Authority (SRA) have, on 23 October 2024, CLOSED Abington Law citing that Joseph Glass, & the firm itself, have failed to comply with several SRA Account Regulations . SRA has appointed an Intervention Agent which is Richard Thorpe of Shakespeare Martineau LLP, PO Box 18228, Birmingham B2 2HX. If you are one of those affected by the unannounced closure of Glazer Delmar, you are advised to e-mail the appointed Intervention Agent as a matter of urgency at:  [email protected]

My neighbour was told by Peter Redmond that her wills had been sold to another company?

[Sue]

46 minutes ago, lilolil said:

My neighbour was told by Peter Redmond that her wills had been sold to another company?

Sold????

[lilolil]

I know

9 hours ago, Sue said:

Sold????

I know! Strange!

[Jenijenjen]

It's possible that the testator named Glazer Delmar as one of the executors, which is quite a money spinner, and it is this that has been sold/assigned. Only guessing really.  If I was in that position, I think I'd remake the will which would supersede the previous one.

[Sally Eva]

https://www.sra.org.uk/consumers/register/organisation/?sraNumber=70939#collapseLeo

nothing registered against them.  Another office in Hemel Hempstead.

[ShelfordRanger]

We were using Glazer Delmar a year ago. They were subject to a takeover from Clutton Cox and bought out fully along with all their current clients and finances.

clutton Cox were awful, took weeks to get updates and were regularly assigned different solicitors and not informed. Eventually after threatening legal action with Peter Redmond we settled a smaller portion of our bill and got a new solicitor.

[Dr De Soto]

One of the Glazer partners back in the day was Caroline Sherry, who I think left in the last five years, and now seems to be at https://www.setfords.co.uk/our-people/profile/caroline_sherry/ .  She always came across as a decent person.  Perhaps she knows something about what's going on.

[queeniequenell]

This is on their website, not sure if that was previously mentioned or if help to anyone. 

Please note that whilst Glazer Delmar’s London office is closed, the firm is still trading. If you require assistance then please complete the enquiries form on the homepage and we will come back to you as soon as possible. Alternatively, please call 01452 221 953.

Octopus Legacy has taken responsibility for the security and safe keeping of vital documents for Glazer Delmar.

We appreciate that this can be unsettling but Octopus Legacy’s expert team of will writers and solicitors have already helped over 350,000 people like you write, update and store their wills and find practical support after loss. Octopus Legacy’s custom-built will storage facilities are world-class accredited, featuring state-of-the-art CCTV and fireproof and waterproof security to ensure your will is properly protected.

Backed by the same group as Octopus Energy, Octopus Legacy is known for its exceptional customer service, reflected in their ‘Excellent’ Trustpilot rating from members from across the UK. We know that Octopus Legacy will treat your wishes and documents with the respect they deserve and there will be no charge to store your will

Should you require them your documents can be accessed at any time by contacting the Octopus Legacy team on 020 4525 3605

[the_hermit]

Not to be too gloomy but the SRA are pretty hopeless.  They seem to spend loads of resource hammering easy minor negligence cases relative to serious difficult cases like fraud.  The SRA is itself under investigation:

https://legalservicesboard.org.uk/news/enforcement-action-begun-against-sra-following-axiom-ince-review

Edited November 8, 2024 by the_hermit

[catma]

Thanks for all this info. I got a letter from Octopus legacy this week saying they now have my will and was very confused. Didn't know GD were also Abington law ltd so confusion deepened!

But at least I now know where it is and what has happened.

[east-of-the-Rye]

Yes we've had the same letter - we left a copy of our wills (which GD drew up for us) with GD, although we have copies at home too. We were not told that GD had become Abington Law. The letter suggests that "Basic Membership" i.e. them holding a copy of our wills, is free but there are (unpriced!) options of Gold and Platinum membership too.