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I know they're not the cheapest but I love the good service I get and have been a customer over 20 years. Sadly they are moving to Lewisham now they have been bought by Boots Opticians. But Stephen Butler, the Franchise Holder of D&A, is a lovely character and I shall miss him. But the property is in an appalling state. My Nationwide moved out to Lewisham years ago, now my Opticians has! Oh well, don't mind going to Lewisham, I love the street markets.


But it is a shame for Rye Lane.

I accompanied my daughter to her appointment at Specsavers, Rye Lane about 8 years ago & never been back since. We had to wait around 30 mins for her eye health check, were then sent upstairs where we had to wait another 20 mins for her sight test.

Back downstairs to a queue to be shown/order glasses. We were in there 2 hours!


Even when we returned to collect the glasses a week later, we had to queue ages at reception.


I said never again, so when I needed an eye test myself, decided to look elsewhere & found D & A.


That was 7 years ago, & I've been going there ever since.


I've always been really happy with the service, all the tests were done in one room & there were never any queues. I could be in & out within half an hour.


Maybe that was their problem, they were just not busy enough to keep the business going, which is such a shame.


Really not looking forward to going to Lewisham. Being Boots, will probably be mega busy & a similar experience to Specsavers, not to mention the inconvenience of getting there.


Not sure I can go anywhere else though, as all my records are being transferred over to them.

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