loss of broadband virgin media anybody else

[Countrlass22]

Loss of virgin media broadband wireless today using mobile web did check status faults on virgins website goes on about problem on London underground wii fi.

Hope comes back on can not phone them as im sure they have a premium number.

[nicknhannah]

We have the same issue and are on north cross road! Just being patient and hoping it is fixed soon.

Happy New Year!

[singalto]

It's OK where I am in Pellatt Rd.. I hope you get it back quickly. If you ring them on your mobile, tell them to ring you straight back.

[HelenG]

We are on Northcross Road too and it is ok here

[AlexEDW]

It's down in Worlingham rd

[Countrlass22]

Glengarry road still no broadband ring them uf continues

[KrackersMaracas]

We are also having an issue and are have requested through the website that a broadband test is carried out.

[KrackersMaracas]

As an update for anyone wondering - we've just caled customer service and they have confirmed there is a known issue in the area. They are sending an engineer and the issue should be resolved in the next 24 to 48 hours. Given we have just been notified of a price increase of over 10% I am not very impressed!!!

[uncleglen]

The wireless is rubbish - have taken to using the ethernet cable most of the time. There is a message on their site saying they are going to boost the broadband.

[DuncanW]

We have had no internet all afternoon and evening in Ulverscroft Road.

It happens quite regularly and is really frustrating!!

[Countrlass22]

ours back on we will also be speaking to virgin also.put our price say given us extra tv channels but more than half can.only view at sekected times in hd.

[B&G]

Really bad service. Also out from 4pm on NYE and all day yesterday. Spoke to VM 5 times, the first time they weren't aware of a fault and had to log it as a new issue. Finally called me back last night (at 10:30pm?!) to say we should expect an "intermittant service until the 7 January at 4pm". You'd think a weeks refund wouldn't be too much to ask, but apparently it is...

[Countrlass22]

oh my,not good ours ok at moment

not good u should have compensation id insist

[miga]

.

[Pablo2uk]

We're with BT near the Horniman and there is some BT fault that is due to be rectified by 9th January apparently..