Jump to content

Anyone else lost Virgin TV and Broadband (since Fri 18th 10pm)?

Ginster

By Ginster
in General ED Issues / Gossip

 Share

Recommended Posts

fishfoot

fishfoot

Posted
Posted
Yes spoke to them this morning and their engineers are looking into it but we were told one would be out to us on Wednesday which my wife flipped at as our son has his leaving ceremony then so she rang them back and they will try and sort it out over the network but when by I'm not sure
Trips

Trips

Posted
Posted

Hi all,


We are on copleston road and have the same issue. No TV or broadband. Called Virgin to explain that I believe this may be an area issue, rather than just specific to me but this fell on deaf ears. Engineer coming on wednesday apparently. If anyone else affected can log a fault then maybe we might get an engineer out to the local exchange today.


Thanks all

  • 2 weeks later...
GinaG3

GinaG3

Posted
Posted
I had problems on Friday night through to Saturday morning. They blamed a power failure that totally wiped out the user settings of my router. Had to re-do the full set up as if I was a new customer. We are still virgin national ADSL customers. Virgin won't replace our hardware as we are 3 years out of contract with them and they keep urging me to take out fibre optic. We are about to move house and I told them I will never be back to them for broadband. We have never got our advertised speeds, not even close, running around 3-9mbps when promised 30-50mbps+ in our area. The technical side drives me mad, distant indian call centre, very quiet down the phone line. We've had all the wiring changed along the front of our flat due to wear which meant we spent weeks running at barely 2mbps, for this I was offered ?5 compensation which then increased my bill, I complained again and got ?10 off the next months bill. I hate them, such shoddy service and slow repairs!

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing
  • Advertise Here

  • Latest Discussions

    • No-flies
      Selling my flat with No-Files

      By No-flies · Posted

      Hi Sue, they were not local solicitors. Andrea’s was based in Wales and the other firms involved were large nationwide conveyancing companies (rather than conventional high street solicitors). I’m happy to advise clients and buyers privately on what I believe to be their shortcomings but I don’t think doing so in public on the forum would be appropriate, particularly as they are not locally based. My general advice would always be to steer clear of the big conveyancing companies as they are, in my experience, notoriously difficult to contact when the need arises and the case handler is often not a fully qualified solicitor and so issues have to be referred upwards to “technical teams” internally, which was part of the problem in Andrea’s chain. Tony
    • G22
      Moved Back, Mates Moved Out – Fancy a Pint?

      By G22 · Posted

      A slightly vulnerable but hopeful post… Hi everyone, I’m a guy in my mid-thirties who’s recently moved back to London and East Dulwich (I previously lived here for many years before, so I know the area well). But if I’m honest, I’ve found the return a little tough. Most of my close friends have moved out of London to start families — totally understandable — but it’s left me feeling a bit adrift and not quite sure how to make new connections again. Work has taken up a huge chunk of my life in recent years, and I’ve definitely let hobbies, interests and a proper social life fall by the wayside. I feel like I went from a fun social life in my 20’s to suddenly blinking and realising things had gone a bit er…quiet. So, I’m trying to redress the balance a bit — mainly so myself and my partner don’t murder each other 😂, and just to meet some new local faces. I was wondering: is anyone else in a similar boat? And would there be any interest in starting a relaxed, low-key local social group? Could be a casual pub meet, sports, park hangouts, live comedy nights — open to ideas!  I’m happy to do the organising/admin side of things — just wanted to put it out there and see if there’s any appetite. I’ll gauge interest and take it from there.  If you’d prefer not to reply publicly, feel free to drop me a DM.  Cheers all! 👋
    • Sue
      Phone robber

      By Sue · Posted

      It's Inner London. You could move somewhere else?
    • Sue
      Cllr Williams to stand down

      By Sue · Posted

      They are people.  That's how people often behave.

East Dulwich Forum

Established in 2006, we are an online community discussion forum for people who live, work in and visit SE22.

Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...