Internet Speed

[Jocky]

One for the computer nerds here. Our internet connection is crap. We're with Sky and I just wanted to get an understanding ahead of calling them tomorrow whether this is a common thing in SE22 or if we're experiencing an unlucky fault of some sort.

than Q

[Loz]

Could be one of a few things:

1) If you have a network cable you can plus straight into your router, try that. If the speed is OK, then it will be your wireless - most probably channel clash. Changing channel on Sky routers is pretty easy.

2) Do you have microfilters on all other phone equipment?

3) If the wired connection test was rubbish, it could be your telephone wiring. It the router plugged onto the main phone socket or a subsocket? If you can find the main socket and take the front cover off, you'll see the test socket. Plug your router into that - if it improves speed then you probably need to look at the wiring. (google: broadband bell wire)

[JohnL]

I get 12 mbps download on Sky

The claim the expected service is 10 - 20.

[Jocky]

thanks both.

Lolz - I think it'll be a case of option 3 and / or moan at Sky to fix it.

John L - We're currently rocking a 0.3 mbps download speed, so thanks for helping to quantify.

[se22cat]

We get 8meg DL 1meg UL with Sky, the same speeds we had with BE (before Sky bought them). Pretty atrocious really.

[bobbsy]

Also with Sky, 10 is probably about the average, never really had cause to complain over 2 to 3 years.

[DulwichFox]

My results using BT Broadband Tester

Download speed 2.74Mb

Upload speed 0.98Mb

B.T. claim this as Good :(

Foxy