Thank you to the woman who stole my Waitrose shopping

[red devil]

In the world of online grocery shopping, it's not unusual to have missing items and/or items you didn't order...

[Louisa]

I agree red devil. Although, never personally had an issue with Iceland. I've heard a lot of horror stories about Waitrose, Sainsbury's and Tesco however.

Louisa.

[Jeremy]

Louisa.. do you REALLY use Iceland online shopping?

[Louisa]

Not recently but I have done in the past and may well do so more regularly now that our store has gone. I had a drive down to OKR warehouse store few weeks back and was very impressed with the setup. I asked to speak to the manager about finding a suitable site in ED seeing as the customer service team didn't reply.

Louisa.

[alice]

theft implies possession. no possession - no theft.

cool it down.

[clockworkorange]

Slightly off topic but I had tesco substitute quorn mince (yes my fault for being awkward) with beef mince!

[The Minkey]

Accept no substitutes!

[JohnL]

red devil Wrote:

-------------------------------------------------------

> In the world of online grocery shopping, it's not

> unusual to have missing items and/or items you

> didn't order...

But if they've delivered them to the wrong house, left

them in the van or they fell of the back off the van

it's the shop i would deal with - whatever else happpened

is their affair.

The bank don't tell me that my money in my current account

got stolen :)

[Jules-and-Boo]

It's very unprofessional of the Delivery driver to give you that information. He ought to have said that there was a problem with delivery.

I wouldn't necessarily believe him.... as it transpires, he is free from blame and someone else is now the focus... handy exit, eh!

I would very much doubt he went back and asked the previous person - - he probably just realised what had happened, left it at that and carried on with his day....

I wonder what Waitrose policy is in such circumstances... probably not to back back to a previous delivery customer.

[Otta]

We've had stuff delivered incorrectly to us which drivers have come back for. Different supermarket though.

Why would you just assume it was the driver?