Jump to content

Overflowing urinals for months - nice one, Forest hill pools.


Recommended Posts

Overflowing urinals onto the floor for two months at least now in the upstairs male changing rooms. I have been complaining for that long, written and and verbal at least 4 times. Managers are indifferent - 'our maintenance team are aware of the problems' but nothing happens and nothing has changed.

They throw a sign in front of it and thats it. People walk there, shoed and barefoot, not knowing what they are actually walking in. The urinals fill periodically and the contents spill onto the permanently wet floor. Clearly the contents of the overflowing urinal is often, well, yellow.

I was at a public meeting attended by Cllr Barry Hargrove a few weeks ago at Harris Academy, Peckham. There was a deputation about the appalling state of Fusion run facilities, their lack of accountability, the renewal of their contract despite their obvious failings. He responded by announcing Southwark had plans to build two big recreational centres in the near future. Just like Fusion, swerve, avoid, deliver more of the same.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Hello. Would you like a sofa bed? We have one to give away…photos attached. The scatter cushions are not included.
    • Complaint submitted.  Your helpful link took me straight to the relevant page. 🙏
    • I spend a riddiculous amount of time at the PO.  Every day.  I watch and I watch closely.  Returns take seconds.  The wait might be long but the scan takes a second.  The only thing that slows down a return is people scrolling through their phones looking for QR codes. Business customers like me take seconds.  I might have up to 2 bags of boxes but every one is perfectly packaged and pre-paid.  It just needs a scan.  Seconds. For customers like me and for returns customers they could just put in a self-service check out and we would all be in and out in minutes.  Quicker than M&S.   Or, have a dedicated window for scanning and nothing else.  No facility to handle money at that window so nobody is tempted to ask for a service other than scanning.  That would get the queues down instantly. It is the people picking up things that backs up the queue.  The branch is not equipped to provide the service.  Next time you're in the branch take a look at the shelf space immediately behind the servers.  A few stacking shelves.  That's all the space they have.  Everything else is on the floor in a mess.  I take on board what someone said about the private delivery companies not delivering to Peckham and I didn't know that.   The biggest time wasting service of all is Parcelforce.  If someone in front of me asks for Parcelforce I want to cry.  Long, long, forms need to be filled out by hand, in triplicate.  It is Dickensian.   Please consider taking a few minutes to fill out an online complaint (link below).  I honestly believe that an influx of complaints might make a difference.  I don't want to demoralise the staff or anything sinister but the PO needs to see that the branch is broken. https://www.postoffice.co.uk/contact-us/in-branch-customer-experience    
    • Couldn't agree more with the frustration. I avoid it like the plague but made the mistake of picking up a parcel a couple of months ago and it took them 20 minutes to find it. This was after queuing for an hour. All the pickup parcels were just in a massive heap with no order or organisation so they manually had to search for everything. Bizarre and deeply annoying as if run well it could be a good asset to the Post Office and of course the community. Also, very much agree with the point re not taking it out on counter staff as it must be a terrible and demoralising environment to work in.
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...