Jump to content

Recommended Posts

James Wrote:

-------------------------------------------------------

> I love the way certain people rush on here to

> defend rude bus drivers. Ah, the poor little

> working classes, how can we expect them to do

> their jobs properly? Diddums.

>

> Whereas if the middle-class person serving you

> your olives in the East Dulwich Deli was rude

> you'd be on here straight away moaning to

> everyone. Why the double standard?


I would never think of moaning on the internet about either - I'm not that spineless that I wouldn't say something in-situ, Mr Class Crusader

What I'm saying is that it's a bit patronising defending crap bus drivers in a bleeding-heart-liberal "oh it's such a tough job" way. How do you know? Who on here is actually a bus driver?


It smacks of the usual "I'm so pc and understanding" posturing that's so often in evidence on this forum.


Here's a thought - how about we expect EVERYONE to get on with it and do their job properly, and if they're rude, we complain? Revolutionary.

Never said I drove a bus now did I? :p


In all seriousness though, just as are many other jobs, the life of a bus driver is not easy. Yes it's unfortunate to come across the odd norty bad tempered ones there are also many quite exceptional and fab ones. Just chill man!

James - you aren't so slow to push the PC button when it suits you. When you gave it the large one about the treatment of gay people and a lot of people piled in to argue with you, I don't recall when I defended you, you taking the line "but you're not gay, you don't understand"


Nor is it posturing to, as a grown adult, compare selling olives in a deli for 8 hours and sitting in a stinking hot cab all day, dealing with some of the very worst possible human behaviour and not have SOME compassion??


Not that I'm defending this particular driver mind..


As for buses stopping short of their destination. It IS frustrating but it isn't necessarily the anti-passenger tactic portrayed. When traffic snarls up and all buses start to take an extra hour to reach the end of the route, it makes sense to turn some of them back the other way to pick up the passengers going the other way who wouuld otherwise be waiting an extra 2 hours


What else.. oh yeah. If a bus dumps you in Camberwell and you live in ED... rather than complain about the end of the world... just have a 15 minute walk.. it'll calm you down and you;ll be home

I defend the right of a bus driver to suffer from misnthropic rage from time to time, similarly If I worked in an olive shop in ED I'd probably explode every 5 minutes at the idiots who came in.


Any job that brings a person into direct exposure with someone who is ready and willing to rush off and start a 15-pager on here rather than bring their gripe up there and then.


...That's who I feel sorry for. Leave class out of it.

I do think there is a PC thing behind it. I am not saying we are going to hell in a handcart or anything (I can't bear the "it's PC gone mad" brigade) but I do find it weird when people make special allowances for people... bad service is bad service. I have worked in customer-facing jobs before and I wouldn't dream of treating people like that; if I did I would expect to be reprimanded. You're being paid to be polite and it doesn't cost anything!
I've never been nice to anyone in any customer-facing job I've had. I usually found ways to steal from my employer and once locked about 6 month's filing in a drawer and threw the key away. I didn't see it as being paid to be polite, not once. If I drove a bus I'd be a complete bastard.

People in service industries need to remember that customers are the people who pay their wages. No customers, no wages. What annoys people most are those idiots who have no comprehension of customer service but still keep their jobs. Or where they cannot complain about poor customer service and get any action taken.


The difference between the East Dulwich Deli and the 185 bus is that if someone working in ED Deli was rude and unpleasant, it is easy to get action taken (if it hadn't already been noticed by their boss), whereas with the 185 bus, this guy sounds like he's been providing poor customer service for a long time with no easy way to complain and no action being taken. If he was likely to lose his job or be suspended for being a total a*se to customers, he probably wouldn't do it or wouldn't be there.


On the other hand, if everything was perfect and everyone was nice and smiley in an American sort of a way, we'd all get bored and have nothing to bitch about.....

James Wrote:

-------------------------------------------------------

>

>

> Whereas if the middle-class person serving you

> your olives in the East Dulwich Deli was rude

> you'd be on here straight away moaning to

> everyone. Why the double standard?


--------------------------------------------------


Quite, but are they not serving you their olives, which at that point they still own! until such time as you pay, then they become your olives .

About three years ago I made a complaint to Transport for London about a driver on the 37 route who was very rude to me and among other things told me to eff off. TfL dealt with my complaint and indicated that they had taken disciplinary action against the toerag in question. So it is worth complaining if a bus driver is rude to you.

lenk Wrote:

-------------------------------------------------------

> At one point The Pigeon Detectives were

> technically paying my wages (amongst other

> people), it didn't mean I had to like them.


Understandable enough, I bet it was chicken feed.

HonaloochieB Wrote:

-------------------------------------------------------

> lenk Wrote:

> --------------------------------------------------

> -----

> > At one point The Pigeon Detectives were

> > technically paying my wages (amongst other

> > people), it didn't mean I had to like them.

>

> Understandable enough, I bet it was chicken feed.


see me afterwards

Hi,


If you need to complain about a driver or service you need to note the time, location and registration number (which is displayed at the front of the passenger area of the bus) That helps the company to identify who is the driver at the time.

Regards,

Libra Carr.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Thank you for the detailed advise @trinidad It is definitely damage we are concerned about. I don’t think Evri would agree to pay the bill to fix our gate or letter box if they were to be damaged as a result of their delivery drivers helper. Our doorbell can be heard from outside when rung so we don’t quite believe the aggressive simultaneous door/letter box banging is necessary. It can be quite a shock it is done very aggressively.  I’ll definitely action the steps you’ve kindly provided along with a phone call tomorrow. I do sympathise with the role drivers have and how busy they are, which is why we tried communicating directly with her but sadly we haven’t succeeded 
    • What outcome would you like? Disciplinary action? Not to have the driver back? Retraining? I know there is alot of pressure on drivers to deliver within a set day. if he slams the gate, is it evidence he is causing damage, or is the noise a irritant to yourself? You could put a sign up or buy a signing asking to close the gate gentle???? can you hear the door bell from the door? he might be ringing, not hearing and therefore knocking. In trhe notes section of the be livery page, there is a note section, although there is not 100 per cent these notes would be read as these drivers are constantly rushing.  I did a google search for you, i found this and you can try the envri website Contact Us | Evri   To complain to Evri, you can follow these steps: Contact Customer Service: Call Evri's customer service at 0330 808 5456 for assistance with your complaint.    1 Write a Letter: Address your complaint to Capitol House, 1 Capitol Close, Morley, Leeds, West Yorkshire, LS27 0WH.    1 Use the Official Website: Visit the Evri complaints page on their official website for detailed instructions on how to submit a complaint.    2 Email or Call for Specific Issues: For issues like missing or damaged parcels, you can email or call 0800 988 8888, which is free to call.    1 These methods will help you effectively communicate your concerns to Evri.   My driver is called anthony, he is brilliant to be honest. I cant fault him.
    • When I have more time and energy, I will look up the actual number of votes cast for each party in that election, rather than the number of seats won. I'm interested to see that you apparently  think that  Boris Johnson did a good job of "leading the country through Covid." Is your memory really that short? I won't stoop to calling Johnson and his cronies names in the way that you seem to think is appropriate for left wing politicians. At least the left wing politicians have some semblance of morals and a concern for people who aren't in some over privileged inner circle and/or raking in money for themselves on the back of an epidemic. I'm not going to open a can of worms on here  by commenting on the disgraceful so called "purge". 
    • Can’t imagine what it must be like you have your doorbell rung harshly.
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...