ED station still locked this morning

[derwentgrove]

So the first train of the day (6:02) was more or less running on time this morning - but East Dulwich station was locked up. Is this Southern incompetence or have I missed something? Can I suggest that everyone else inconvenienced (there were a dozen of us who gallingly watched the train go past above us) gets in touch with Southern to complain? I'm now going to miss a pre-booked train to Manchester. Great start to the week!

[Chief]

Southern are the worst train operating company in the UK - incompetent in everything they do!

[rabbitears]

Unreal! Tweet @southernrailuk and @i_hate_southern

Can I suggest the hashtag #gategate ?

[derwentgrove]

I sent them an email and had an automatic reply promising a response within 20 working days! I'm almost tempted to join Twitter - but then again, I'm not sure I would trust myself on that medium after more than one glass of wine. :)

[rabbitears]

I signed up to Twitter exclusively for the purpose of yelling at useless companies and praising their individual employees! I try to keep a mix of the two so it's not all whining. I would say it doesn't achieve much but it's a lot easier then putting pen to paper for the same effect...

[danielson00]

Yesterday the trains were awful.

No trains from East and North Dulwich yesterday, however there were trains running between Peckham Rye and Tulse Hill on the same piece of track!

Southern Website just said trains weren't running:

"London Bridge to Crystal Palace via Tulse Hill services will not run. No trains will call at East Dulwich or North Dulwich, passengers may use local buses to connect with other Southern train services."

[Jeremy]

Weekend train service from East Dulwich is a joke. Always has been.

And people wonder why we have cars...

[JohnL]

rabbitears Wrote:

-------------------------------------------------------

> I signed up to Twitter exclusively for the purpose

> of yelling at useless companies and praising their

> individual employees! I try to keep a mix of the

> two so it's not all whining. I would say it

> doesn't achieve much but it's a lot easier then

> putting pen to paper for the same effect...

Train companies and TFL always get back to me on twitter. When I pointed

out Thameslink was voted worst train company in the UK - they retweeted it :)

My followers don't like me moaning however and I always lose a few.

[dds29]

Govia (Southern's parent company) was awarded the franchise for Thameslink, Southern & Gt. Northern in 2014 (together known as GTR)

Check out article in Evening Standard 14th Jan 2016. www.standard.co.uk/news/transport/southern-railways-ordered-by-mps-to-improve-abysmal-service

Govia connected to 'Go Ahead' too. So much for the promised competition which would improve the railways.....

[BrandNewGuy]

Jeremy Wrote:

-------------------------------------------------------

> Weekend train service from East Dulwich is a joke.

> Always has been.

>

> And people wonder why we have cars...

Jeremy, this was the first Sunday for a long while that there have been engineering works. The weekend services could be better but they are not a joke. Some poeple (not you) think it's too difficult to check if a train is running normally (get the app and it takes 30 seconds) and then damn the whole service because of it.

And as I pointed out recently, East Dulwich didn't used to have a weekend service at all...

[Ladygooner]

BrandNewGuy Wrote:

-------------------------------------------------------

> Jeremy Wrote:

> --------------------------------------------------

> -----

> > Weekend train service from East Dulwich is a

> joke.

> > Always has been.

> >

> > And people wonder why we have cars...

>

> Jeremy, this was the first Sunday for a long while

> that there have been engineering works. The

> weekend services could be better but they are not

> a joke. Some poeple (not you) think it's too

> difficult to check if a train is running normally

> (get the app and it takes 30 seconds) and then

> damn the whole service because of it.

>

> And as I pointed out recently, East Dulwich didn't

> used to have a weekend service at all...

That is not strictly true - there were also no trains last Sunday 7th

[singalto]

I thought the original post was complaining about the station being locked rather than about the trains...

[derwentgrove]

That's right. Back from the North now. Was anyone present when RMT personnel finally opened the gates? Heavy Feb 14?

[DKP123]

The weekend service is worse than a joke is so bad it's just not funny, loads of complaints but no change

[HopOne]

The only way to make a complaint that sticks is to make a refund application for delays or cancellations. Not enough people do this in my view.

[Lowlander]

HopOne Wrote:

-------------------------------------------------------

> The only way to make a complaint that sticks is to

> make a refund application for delays or

> cancellations. Not enough people do this in my

> view.

Agree, but you have to be delayed for more than 30 minutes to claim. I've had loads of delays in the last 12 months but only 2 or 3 of 30 minutes or over.

[Abe_froeman]

I suspect that's why ED trains are so regularly cancelled, non-stopping or terminated short at places like South Bermondsey, because they know that you can still catch the next train and not be delayed by more than thirty minutes overall.