I don?t think the questionnaire is that bad, the ?how was it for you? questions give greater scope for a more detailed, nuanced answer than a question such as ?On a scale of 1 to 10, how clean did you find the facility? which gives no scope for the ?yes but ...? answer. Had I ever attended at Lister, I would welcome the opportunity of answering the more open ended questions. Anyway, regardless of whether it?s a well designed questionnaire or not, or whether it?s a mere PR stunt, we should not lose site of the fact that within a couple of years (or so!), at last, there will be a brand new health facility in the area.