ribrob

Sorry to hear this, it's always frustrating to feel you've not made a good buy. There have been issues with some batteries in the iPhone 6. Apple is running a repair programme... https://www.apple.com/uk/iphone-battery-and-performance/ ...the seller should have probably told you this, but sadly they're not obliged to do so. They'll argue the info is out there to be found. If the phone is running the latest iOS 11 the phone itself could tell you the condition of the battery before you handed over the cash. Take a look at this... ...it'll help you determine if the battery really is the issue. If it is, and you didn't pay too much for the phone, paying Apple ?25 to get it sorted isn't the end of the world. But do do that, don't go to a street corner place, you'll get a poorer battery than Apple will give you, and in some cases they may cause other problems with the phone.

Data on three is usually terrible from Denmark hill station to about a third of the way up lordship lane. Voice works ok outside but is poor inside. The only reason I tolerate them is their unlimited data bundle.

Where abouts in ED are you @thecat? TheCat Wrote: ------------------------------------------------------- > Virgin broadband been shocking this week, hasn't > dropped out altogether, but been very > intermittent, particularly in the evening (much > worse than usual)....just me? Or others getting > similar?

Bringing this back up the list to allow more people to contribute their views on BT.

So those with VM know that Virgin Media's fibre broadband; - is not delivering the advertised speeds (e.g 45mbps on a 100mbps line can be the norm) - is over-subscribed so peak hours are especially poor (e.g. as slows as 5mbps) - stops working altogether several times a year (i.e. no connection at all) - and the outages can last for days (and often not even reported on their site) - has terrible customer services (a tendency to tell porkies) - fail to compensate properly (a few quid off a month) - continue to take on new customers despite having multiple on-going cases open of over-subscription I'd be interested in knowing whether the people on BT Infinity have a different story to tell? So BT Infinity people, should us Virgin Media people switch?

Organised for Virgin to come over the weekend to fix things as they said there's also a problem with our modem as well as with their network. Stayed in most of Saturday and nobody turned up. Apparently i contacted them to cancel the appointment. A new excuse to beat all others. They've also formally acknowledge the contention issue's back (if it ever went)... "there does appear to be a high demand for our service in your area under the fault reference F004756302, with a review set for 29 MARCH 2017" What a bunch of idiots.

Anyone else been without internet since this morning? We're at the EDT end of Lordship Lane.

Anyone having issues with Virgin Media "broad"band today? Keeping getting patches of no connection.

@ed_pete's right, Virgin did do a fix earlier this year which sorted things out. I went from regularly getting less than 2mb to consistently getting between 50-100mb. @mickmack, i've got a package from Virgin without a landline. I had to harass them to get it, but we simply never used the the landline so there was no point paying for it.

Yes, service has been more reliable since their upgrade. Hopefully it'll stay that way.

Frenchpolisher - I doubt you'll ever get 200mb. I'm on 150mb and only very rarely see over 100mb. Norm is 50-75mb.

Thank you everybody. :)

People here may wish to know... George was involved in an accident of some sort between last night and this morning and sadly didn't make it. A big thank you to the manager at the Brickhouse Cafe for getting him to a vet who contacted us today with the news. We got George when he was around two years old from the Celia Hammond rescue home. He was a stray, and ever since we've had him he's been prone to wandering long distances and getting lost. His first two years with us saw regular posts to the East Dulwich Forums; us looking for him, people reporting him found. With all his wandering, and living so close to Lordship Lane, it was inevitable something would happen one day. Keeping him indoors permanently was never an option, he'd quickly go stir-crazy and dart out through any available exit. A big thank you to... - All of you on here that have helped find him over the last few years - we've appreciated the help! - The staff and customers of the EDT and Actress who put up with his regular visits for strokes and scraps. - All the local Dulwich residents with their open door / window policy and cat snacks. - The friendly commuters who greeted him each morning on their way to work as they passed our house. - And of course to George himself, who brought a smile to so many people's faces every day. We'll miss you George, you handsome devil you, keep smiling. Love Bella, Clara, Kati and Rob.

Mine was down, but now back and get between 40-60mbps, so i assume they are fixing / have fixed it.

Yup, 18th of May is the date they're banding around, but not for a fix, but a review. This means they'll decide whether it's worth fixing (i.e. benefits vs costs to Virgin Media - not a customer-centric decision). There's been 4 or 5 of these review dates set in the past, with new dates set each time. So don't get your hopes up. Personally i'm probably going to bail after this one if they just set a new review date. Rob

105mbps 3 days ago, today 2mbps - that's the Virgin Media experience for you... For 9:00am on a Saturday morning that's pretty shoddy. Down from faster than 80% of the UK, to 65% slower than rest of the UK. Still, only one month until Virgin's review date of the 18/05/2016 - and then everything will fine - right? Rob

I'm near the Bishop, Goose Green end of Lordship Lane. Working okay for me http://www.speedtest.net/my-result/5248337061

In case anyone is wondering, no the poor Virgin speeds is not down to wifi. When performance is shoddy i always checked the wired connection too, and it's never any better. Rob

Tas, The norm is to get what you're seeing in terms of speed. However the speed can dive down to between 1mbps and 5mbps, which is slower than my mobile network. Like i say, it's not always as bad as that, but the main problem is it's entirely unpredictable. You'd expect Fridays and Saturday nights to be bad, but it can just as easily be Monday or Tuesday night. It means you can't really plan anything; watch a movie or catch-up tv, play multiplayer games, because you never know what it's going to be like. And sods law always seems to dictate that when you really need to bring work home at the end of the day, or stay at home to work, the internet will be so bad you can't get to your files in the cloud. I'd gladly swap my advertised 100mbps for 30mbps guaranteed, but that simply isn't an option. Rob

major123 Wrote: ------------------------------------------------------- > Anyway they told me May for > fixing the "Utilisation" problem in SE22, so it > seems it has already slipped by a month. The date i was given back at the end of January was 18/05/2016, so May's correct. However, remember this is just "review" date, which may mean when that date comes they simply decide there's not been enough complaints or customer pressure to upgrade the system. They are planning to officially introduce faster connections around that time, and public wifi using residential customer SuperHubs at some point (you all know about that right?). So one *assumes* they will have to upgrade for all of that not to be a total failure. Rob

Hi James, I wondered if you might be interested in an on-going matter with Virgin Media broadband affected ED. They're happily taking customers' money for a service that they have privately admitted is over-utilised. The result is people who are paying for 100mb service, often get less than 5mb. They continuously set "review" dates as to determine if they should to resolve this. But they come and go, with new dates set, whilst they continue to bring new customers on to the overloaded service. I appreciate it's a bit of a first world problem, but should we really just tolerate situation? Many people on here get little joy from them - maybe it's something you can help with? Rob

I'm surprised they said fix date, usually they referrer to a "review" date, i.e. date by which they'll make a decision. The decision to go ahead and fix the contention issue has not been made since the issue was first opened in Jan 2015. Since then they've only ever reviewed the situation and set a new review date to review again. I assume the point that they may decide they to fix it is when the level of complaints becomes too high to ignore. Or we do something more drastic that embarrasses them into fixing it. I don't know if that's a local news thing or a BBC Watchdog level of drastic. But i suspect nothing will change until something like that happens. And they'll probably blame the council or BT somehow.