That said, I think FHR only takes appointments in the morning on weekdays, doesn't it? Anyway, whilst the principle of paying to phone a Docs surgery does 'seem' worse, but you still need to phone all the other places that use 0845 numbers too. I think the answer is to make all 0845 numbers pointless by choosing an operator who includes them - if enough people do that, there won't be any need for any of them. They're a hangover from the days of national and local price banding (now obsolete) which was meant to encourage you to call companies who weren't local at no extra expense. Now even some of the shops at the bottom of our road have 0845 numbers.. yet calling Aberdeen is free.