This article sort of explains the local FTTC cabinet issue but its from 2016 https://www.ispreview.co.uk/index.php/2016/09/openreach-bt-handles-full-capacity-fttc-broadband-cabinets.html According to recent information released by Openreach to ISPs, at the time of writing some 1,970 out of 77,033 live cabinets were full to capacity and awaiting upgrades (around 2.6%) This forum question sort of explains the issue too and gives a link to test which if on entering your postcode says "waiting list" for the VDSL entry - your local cab is full https://community.bt.com/t5/BT-Fibre-broadband/my-local-cabinet-is-full/td-p/2117843 BT Link to test by postcode https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome