I wish I had read this thread before. I woke up with a bad case of conjunctivitis in both eyes this morning (had it before so fairly certain of the diagnosis). I went into Boots on the way to work to get something over the counter. The pharmacist there was really helpful and after taking a look at me said it was quite severe and suggested I saw my GP. So, I called at lunchtime to be told a clinician (is that even a real job) would call me back to ask me some questions. I explained I had seen a pharmacist and was acting on his advice. The receptionist didn't care. I explained I was in meetings all afternoon and only really had my lunch hour to make personal calls. The receptionist stuck to her guns and said they'd call me back. Of course, they called whilst I was in an meeting. I called back to be told the same thing a clinician would call me back. I gave up, went back to Boots and bought the over the counter drug. I'll try and get on my husband's doctors books tomorrow.