Okay Mr Blimp - however it is my understanding that forums are a place to express one's views and share experiences. If you read my post again, you will see that upon the advice of my physio I tried to arrange an appointment with my GP. I was simply following medical advice. I also didn't deem my ankle swelling to be an "A&E emergency", however it was something that I wanted to be looked at urgently. My experience of GP's is that if an urgent appointment is required, you go to the surgery and wait for them to see you, which is normally at the end of the day. Perhaps as it was a Friday they weren't offering this facility as they wanted to get home? My surgery was four weeks ago, I didn't feel it necessarry to go to A&E and waste their time particularly as my physio had told me to see my GP. What would you have done in that situation? I've had several negative experiences at Melbourne Grove now and shall be voting with my feet. Perhaps the forum was not the best place to vent my frustration, however as I'm sure you can imagine I was quite shocked on Friday when I actually found out was wrong.