Trains cancellations - latest

[P.O.U.S.theWonderCat]

https://www.theguardian.com/uk-news/2016/jul/15/rail-minister-claire-perry-resigns

[AllyCat]

Perhaps this game will bring a wry smile to faces as we attempt to find a train that is running on time?.

Be sure to read the instructions..!

http://games.ramjam.co.uk/srt/

[JW]

I've had the following from Govia...

I have been able to get more information about additional compensation for customers like yourself who I know have been greatly affected with the service. And I have been informed that while the frequency of some timetables have changed there are no plans to introduce a reduction in the cost of tickets, although while the amended timetable is operating you?ll be able to claim compensation against those trains cancelled in advance, or against delays experienced on the day. So for example if you usually catch the 8:00 am train but with the new timetable the train arrives at 8:30 then that?s already a 30 minute delay you can claim for on top of any delays that may or may not occur on that journey. That way you still get compensation even if your 8:30 train runs perfectly on time. I hope this helps.

I have also been informed that we have added a few more trains on to the emended time table which will be available from Monday 18th July. So we are looking at the network and trying to bring services closer to where they should be slowly but gradually, taking into consideration the resources we have available. So I understand its difficult but let?s hope it won?t be too difficult for much longer. I have added a couple train times that are passing through East Dulwich and hope it helps.

0620 Streatham Hill to London Bridge (arriving 0643) calling at Tulse Hill, North Dulwich, East Dulwich, Peckham Rye, Queens Road Peckham and South Bermondsey

0905 Streatham to London Bridge (arriving 0929) calling at Tulse Hill, North Dulwich, East Dulwich , Peckham Rye , Queens Road Peckham and South Bermondsey

[danielson00]

That's quite amusing!

AllyCat Wrote:

-------------------------------------------------------

> Perhaps this game will bring a wry smile to faces

> as we attempt to find a train that is running on

> time?.

> Be sure to read the instructions..!

>

> http://games.ramjam.co.uk/srt/

[danielson00]

Just had a p*ss poor reply from Mayor of London!!

Dear xxxx,

Thank you for your email of 5 July 2016 to the Mayor about your experience with the Southern train service. Unfortunately, Southern trains are not run by Transport for London (TfL) and it is therefore not within the Mayor's remit to address these issues.

The Mayor recognises the impact that the poor levels of service on the commuter franchises are having on rail users and that this has been going on for far too long. The Mayor continues to press for the long awaited transfer of suburban rail services to TfL to be made a priority. This will allow the Mayor to set tougher standards of performance and help ensure those standards are met by providing passengers with more frequent services and new, longer trains.

In the meantime, you will need to continue your dispute with the train operating company concerned. Southern can be contacted directly via: http://www.southernrailway.com/p/contact-us/ or by telephone on 03451 27 29 20.

You can also make a formal complaint to the London Travel Watch, who can be contacted by writing to the following address:

London TravelWatch

6 Middle Street

LONDON

EC1A 7JA

Email: [email protected]

Telephone: 020 7505 9000

London Travel Watch is the official watchdog organisation representing the interests of transport users in and around the capital. They can assist with complaints about transport services in London where the service provider has not satisfactorily resolved them.

I hope this helps you.

Yours sincerely

Liz Ashby

Public Liaison Unit

[JW]

London Travel Watch is the official watchdog organisation representing the interests of transport users in and around the capital. They can assist with complaints about transport services in London where the service provider has not satisfactorily resolved them.

Surely this means it is their remit?!

[JW]

Well Claire Perry has gone. Hopefully her replacement can sort this all out.

[Earl Aelfheah]

@danielson00 -I thought that response was fair enough. It isn't under the Mayors control

[danielson00]

@rahrahrah

Yes I know, but I thought he would be interested as it effects a lot of Londoners... who voted for him!

[rendelharris]

danielson00 Wrote:

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> @rahrahrah

>

> Yes I know, but I thought he would be interested

> as it effects a lot of Londoners... who voted for

> him!

Well he is - as it says, he's campaigning for suburban services to be given to TfL, most recently this week - it's the government who are blocking it, not him:

https://www.theguardian.com/uk-news/2016/jul/12/take-southern-rail-franchise-off-operator-urges-sadiq-khan

[Alan Medic]

Chaos at LB with cancellations due to sinkhole problem at Forest Hill. How this affected my journey to ED I don't know but the 16.10 was highlighted as being delayed. I asked what this meant and was told as there's a platform number it means delayed rather than cancelled. I sauntered down to platform 14 and was surprised to see a train there. I must have boarded it at about 16.08 expecting a wait. It left on time. I would love to know when the board changed from delayed to on time. I wonder how many people missed the train because of it.

[KidKruger]

I wonder what this sinkhole meant for remainder of this Eve's scheduled trains.

And what it'll mean for tomorrow morning's trains from ED to LB.

[JW]

Please keep claiming for any delayed or cancelled trains and you can claim if your normal train/s have been removed from the current emergency timetable too. They haven't listened to emails, tweets or protests, but they have to listen when it hits their finances...

https://www.southernrailway.com/your-journey/customer-services/delay-repay/delay-repay-form

[DulwichFox]

They plan to fill the hole and run 'Empty' trains tomorrow morning to access the situation.

DulwichFox.

[KidKruger]

any bright sparks able to explain to a simpleton like me how ED LB trains are affected by a Forest Hill/Sydenham sink-hole ?

Aren't they completely separate lines ?

[Lowlander]

KidKruger Wrote:

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> any bright sparks able to explain to a simpleton

> like me how ED LB trains are affected by a

> Forest Hill/Sydenham sink-hole ?

> Aren't they completely separate lines ?

Separate lines, yes.

Basically...combination of the depot being in Selhurst, and congestion there; drivers relying on services through Forest Hill to get to work, diversions; and the complete intransigence of Southern to try and work around those obstacles.

[Sally Eva]

Bike Train to central London Wednesday July 20th. For full details, see What's on forum

Fun and free. Never think about Southern Trains again

[Cedges]

Sally Eva Wrote:

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> Bike Train to central London Wednesday July 20th.

> For full details, see What's on forum

>

> Fun and free. Never think about Southern Trains

> again

Does your bike train have an air conditioned carriage you will pull me to work in?

[niall]

If you're just going to London bridge and live around E.D I don't know why more people don't just walk, if you are able of course.

I walk to and from work every day after getting fed up with buses and trains.

It doesn't take very long at all.

Lovely weather for it too.

[The Urbanite]

The Forest Hill line is used by a few express trains each hour from London Bridge to East Croydon and on to Brighton, Uckfield and other places. To avoid Forest Hill, the diversion is via East Dulwich, Tulse Hill and Norwood Junction. The extra traffic on our line (which we aren't benefitting from) means trains miss their paths so it's inevitable the service will be delayed.

KidKruger Wrote:

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> any bright sparks able to explain to a simpleton

> like me how ED LB trains are affected by a

> Forest Hill/Sydenham sink-hole ?

> Aren't they completely separate lines ?

[Guest]

niall Wrote:

-------------------------------------------------------

> If you're just going to London bridge and live

> around E.D I don't know why more people don't just

> walk, if you are able of course.

>

> I walk to and from work every day after getting

> fed up with buses and trains.

>

> It doesn't take very long at all.

>

> Lovely weather for it too.

Because it takes approximately 1.5 hours each way, it's not very often the weather is nice and people often need to commute beyond London bridge....just a guess.....

[granadaland]

Went to the station this morning out of necessity after avoiding it last week. Got on an 08.02 train to London Bridge. No busier than before the revised timetable.

[JohnL]

granadaland Wrote:

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> Went to the station this morning out of necessity

> after avoiding it last week. Got on an 08.02 train

> to London Bridge. No busier than before the

> revised timetable.

Everybody seems to be going in late this week :)

[Zebedee Tring]

niall Wrote:

-------------------------------------------------------

> If you're just going to London bridge and live

> around E.D I don't know why more people don't just

> walk, if you are able of course.

>

> I walk to and from work every day after getting

> fed up with buses and trains.

>

> It doesn't take very long at all.

>

> Lovely weather for it too.

> Because it takes approximately 1.5 hours each way, it's not very often the weather is nice and people often need to commute beyond London bridge....just a guess..... >

And because a sizeable percentage of the population is not able to walk to and from work, whether through disability, age or some other reason such as not wishing to breath in all the pollution en route and thereby shorten their lives.

[dirac]

Zebedee Tring Wrote:

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> And because a sizeable percentage of the

> population is not able to walk to and from work,

> whether through disability, age or some other

> reason such as not wishing to breath in all the

> pollution en route and thereby shorten their

> lives.

Same for cycling too, but the benefits of walking far outweighs the hazards of breathing in the air in London. I'm personally going to start cycling/walking as soon as I begin my new job up in blackfriars next month.