Jump to content

Recommended Posts

I've had the following from Govia...


I have been able to get more information about additional compensation for customers like yourself who I know have been greatly affected with the service. And I have been informed that while the frequency of some timetables have changed there are no plans to introduce a reduction in the cost of tickets, although while the amended timetable is operating you?ll be able to claim compensation against those trains cancelled in advance, or against delays experienced on the day. So for example if you usually catch the 8:00 am train but with the new timetable the train arrives at 8:30 then that?s already a 30 minute delay you can claim for on top of any delays that may or may not occur on that journey. That way you still get compensation even if your 8:30 train runs perfectly on time. I hope this helps.


I have also been informed that we have added a few more trains on to the emended time table which will be available from Monday 18th July. So we are looking at the network and trying to bring services closer to where they should be slowly but gradually, taking into consideration the resources we have available. So I understand its difficult but let?s hope it won?t be too difficult for much longer. I have added a couple train times that are passing through East Dulwich and hope it helps.

0620 Streatham Hill to London Bridge (arriving 0643) calling at Tulse Hill, North Dulwich, East Dulwich, Peckham Rye, Queens Road Peckham and South Bermondsey

0905 Streatham to London Bridge (arriving 0929) calling at Tulse Hill, North Dulwich, East Dulwich , Peckham Rye , Queens Road Peckham and South Bermondsey

That's quite amusing!


AllyCat Wrote:

-------------------------------------------------------

> Perhaps this game will bring a wry smile to faces

> as we attempt to find a train that is running on

> time?.

> Be sure to read the instructions..!

>

> http://games.ramjam.co.uk/srt/

Just had a p*ss poor reply from Mayor of London!!


Dear xxxx,


Thank you for your email of 5 July 2016 to the Mayor about your experience with the Southern train service. Unfortunately, Southern trains are not run by Transport for London (TfL) and it is therefore not within the Mayor's remit to address these issues.


The Mayor recognises the impact that the poor levels of service on the commuter franchises are having on rail users and that this has been going on for far too long. The Mayor continues to press for the long awaited transfer of suburban rail services to TfL to be made a priority. This will allow the Mayor to set tougher standards of performance and help ensure those standards are met by providing passengers with more frequent services and new, longer trains.


In the meantime, you will need to continue your dispute with the train operating company concerned. Southern can be contacted directly via: http://www.southernrailway.com/p/contact-us/ or by telephone on 03451 27 29 20.


You can also make a formal complaint to the London Travel Watch, who can be contacted by writing to the following address:


London TravelWatch

6 Middle Street

LONDON

EC1A 7JA


Email: [email protected]

Telephone: 020 7505 9000


London Travel Watch is the official watchdog organisation representing the interests of transport users in and around the capital. They can assist with complaints about transport services in London where the service provider has not satisfactorily resolved them.


I hope this helps you.



Yours sincerely




Liz Ashby

Public Liaison Unit

London Travel Watch is the official watchdog organisation representing the interests of transport users in and around the capital. They can assist with complaints about transport services in London where the service provider has not satisfactorily resolved them.


Surely this means it is their remit?!

danielson00 Wrote:

-------------------------------------------------------

> @rahrahrah

>

> Yes I know, but I thought he would be interested

> as it effects a lot of Londoners... who voted for

> him!


Well he is - as it says, he's campaigning for suburban services to be given to TfL, most recently this week - it's the government who are blocking it, not him:


https://www.theguardian.com/uk-news/2016/jul/12/take-southern-rail-franchise-off-operator-urges-sadiq-khan

Chaos at LB with cancellations due to sinkhole problem at Forest Hill. How this affected my journey to ED I don't know but the 16.10 was highlighted as being delayed. I asked what this meant and was told as there's a platform number it means delayed rather than cancelled. I sauntered down to platform 14 and was surprised to see a train there. I must have boarded it at about 16.08 expecting a wait. It left on time. I would love to know when the board changed from delayed to on time. I wonder how many people missed the train because of it.

Please keep claiming for any delayed or cancelled trains and you can claim if your normal train/s have been removed from the current emergency timetable too. They haven't listened to emails, tweets or protests, but they have to listen when it hits their finances...


https://www.southernrailway.com/your-journey/customer-services/delay-repay/delay-repay-form

KidKruger Wrote:

-------------------------------------------------------

> any bright sparks able to explain to a simpleton

> like me how ED LB trains are affected by a

> Forest Hill/Sydenham sink-hole ?

> Aren't they completely separate lines ?


Separate lines, yes.


Basically...combination of the depot being in Selhurst, and congestion there; drivers relying on services through Forest Hill to get to work, diversions; and the complete intransigence of Southern to try and work around those obstacles.

Sally Eva Wrote:

-------------------------------------------------------

> Bike Train to central London Wednesday July 20th.

> For full details, see What's on forum

>

> Fun and free. Never think about Southern Trains

> again


Does your bike train have an air conditioned carriage you will pull me to work in?

If you're just going to London bridge and live around E.D I don't know why more people don't just walk, if you are able of course.


I walk to and from work every day after getting fed up with buses and trains.


It doesn't take very long at all.


Lovely weather for it too.

The Forest Hill line is used by a few express trains each hour from London Bridge to East Croydon and on to Brighton, Uckfield and other places. To avoid Forest Hill, the diversion is via East Dulwich, Tulse Hill and Norwood Junction. The extra traffic on our line (which we aren't benefitting from) means trains miss their paths so it's inevitable the service will be delayed.



KidKruger Wrote:

-------------------------------------------------------

> any bright sparks able to explain to a simpleton

> like me how ED LB trains are affected by a

> Forest Hill/Sydenham sink-hole ?

> Aren't they completely separate lines ?

niall Wrote:

-------------------------------------------------------

> If you're just going to London bridge and live

> around E.D I don't know why more people don't just

> walk, if you are able of course.

>

> I walk to and from work every day after getting

> fed up with buses and trains.

>

> It doesn't take very long at all.

>

> Lovely weather for it too.


Because it takes approximately 1.5 hours each way, it's not very often the weather is nice and people often need to commute beyond London bridge....just a guess.....

granadaland Wrote:

-------------------------------------------------------

> Went to the station this morning out of necessity

> after avoiding it last week. Got on an 08.02 train

> to London Bridge. No busier than before the

> revised timetable.



Everybody seems to be going in late this week :)

niall Wrote:

-------------------------------------------------------

> If you're just going to London bridge and live

> around E.D I don't know why more people don't just

> walk, if you are able of course.

>

> I walk to and from work every day after getting

> fed up with buses and trains.

>

> It doesn't take very long at all.

>

> Lovely weather for it too.


> Because it takes approximately 1.5 hours each way, it's not very often the weather is nice and people often need to commute beyond London bridge....just a guess..... >


And because a sizeable percentage of the population is not able to walk to and from work, whether through disability, age or some other reason such as not wishing to breath in all the pollution en route and thereby shorten their lives.

Zebedee Tring Wrote:

-------------------------------------------------------

> And because a sizeable percentage of the

> population is not able to walk to and from work,

> whether through disability, age or some other

> reason such as not wishing to breath in all the

> pollution en route and thereby shorten their

> lives.


Same for cycling too, but the benefits of walking far outweighs the hazards of breathing in the air in London. I'm personally going to start cycling/walking as soon as I begin my new job up in blackfriars next month.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Here is another article from the excellent Special Needs Jungle (SNJ) with tips for responses to the SEND conversation survey. Including shoe horning in EHCPs which they "forget" to ask a question about in the conversation. And living as we do in Southwark with the huge misfortune of 100% academy secondary schools, some thoughts on this and how unlikely inclusion in mainstream is within the current education landscape. Closing date 14 Jan 2026. And please consider a donation to the excellent entirely run by volunteers SNJ. In my view the government could save money by creating some smaller mainstream secondary schools for kids who can cope in primary school but not  with the scale of secondary, and need a calmer less busy setting. The funding would have to be different - it is currently on a per pupil basis which favours larger schools. But it would undoubtedly be cheaper than specialist provision, and the huge cost to individual children and families (emotional and financial) and to society. https://www.specialneedsjungle.com/tips-help-complete-governments-send-conversation-survey-law/ If anyone wants to take a radical step to help their struggling child, my tip is to move far away: these are the best two schools I have ever visited and in a beautiful part of the country. I only wish we'd moved there before it was too late for my son who had to suffer multiple failings at Charter North and then at the hands of Southwark SEND, out of education from February to October in year 10-11, having already suffered the enduring trauma of a very difficult early life, which in combination with ADHD made his time at schools which just don't care so very unbearable for all of us. https://www.cartmelprioryschool.co.uk/ https://settlebeck.org/ As an add on, I would say to anybody considering adoption, please take into account the education battles that you are very much more likely to face than the average parent. First you have schools to deal with, already terrible; then being passed from pillar to post within Southwark Education, SEND, Education Inclusion Team, round and round as they all do their best to explain why they are not responsible and you need someone different, let's hold another multi-agency meeting, never for one minute considering that if they put the child at the centre and used common sense they would achieve a lot more in much less time without loads of Southwark employees sitting in endless meetings with long suffering parents. It is hard to fully imagine this at the start of your adoption journey, full of hope as you are, but truly education is not for the faint hearted, and should be factored into your decision. You'll never hear from people who are really struggling and continue to do so, only from those who've had challenges but overcome them and it's all lovely. And education, the very people who should be there to help, are the ones who make your lives the most hellish out of everything your child and you face.
    • It’s a big problem all over London. I’ve seen it happen in Kennington and Bloomsbury in the last year. I think there has been some progress recently with some key arrests, but you do need to be very careful when walking around with your phone out, especially, as you say, if wearing noise cancelling headphones. Sorry you experienced this 
    • Luke Johnson (prominent director and co-owner), supported Brexit and backed the Vote Leave campaign. He also described the response to Covid as ‘a campaign of fear’ and 2020 funded a media consultant for the ‘Covid-recovery group’ of anti-lockdown MPs.
    • I'm a bit of an architecture geek and I must confess I find it one of the most gimmicky ugly redesigns I've seen in a while. I'm always open to quirky but this is just not nice in any way shape or form.
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...