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For those of you who have Annual Season Ticket Travelcards on Oyster please read this press release from London TravelWatch on how to go about getting compensation for last years poor service on the Southern route into London Bridge: http://www.londontravelwatch.org.uk/news/view?id=636&x[0]=news/list

TB2 Wrote:

-------------------------------------------------------

> For those of you who have Annual Season Ticket

> Travelcards on Oyster please read this press

> release from London TravelWatch on how to go about

> getting compensation for last years poor service

> on the Southern route into London Bridge:

> http://www.londontravelwatch.org.uk/news/view?id=6

> 36&x[0]=news/list


Thanks for sharing. Where's the form to submit a claim, mentioned below please...?


17. How do I claim if I have an Oyster season ticket?

Oyster season ticket holders who travel regularly on the Southern network are entitled to compensation. Where we can, we will contact customers proactively, however if you are not contacted but believe you are entitled to compensation you should go online and complete the dedicated claim form after this date. Oyster season ticket holders will need to provide a receipt showing the product type, validity dates, cost and zones covered which will need to be uploaded to the dedicated compensation webform (following a similar process to Delay Repay claims). Further details regarding your Oyster card can be found at: oyster.tfl.gov.uk/oyster. Checks will be carried out to verify that they are deemed a ?Southern customer? for the purpose of this compensation scheme, i.e. they have held a season ticket that started or finished at a Southern managed station and/or a reasonable portion of their journey was made using the Southern rail network.


I'm struggling to find it.

geobz Wrote:

-------------------------------------------------------

> Deal or no deal who cares... 8:10 today to London

> bridge was cancelled and 8:20 was delayed by 5

> minutes... jokes on us, they will keep providing

> an awful service and now since they resolved the

> driver issue it will be without any media

> coverage.


Because it's bad management.


They're hiding behind the strike issue.

  • 2 weeks later...

Just checked ED departures, http://www.southernrailway.com/your-journey/plan-your-journey/live-running-information/EDW/departures/, and just as well I did. The 13:06, 13:20 and 13:36 to LB are all cancelled. And this will presumably have follow-through effects.


Add: Their web page says "A line side fire has caused damage to the signalling system between West Norwood and Tulse Hill, resulting in services towards London being diverted via alternative routes. This has caused congestion, as more trains than usual need to use the remaining open lines.", and says that disruption is expected until 14:00. So possibly things are in a recovery phase. At 13:29 no trains after the 13:36, up or down, are shown as affected. (The EDF clock is 11 minutes slow.)

ianr Wrote:

-------------------------------------------------------

> Just checked ED departures,

> http://www.southernrailway.com/your-journey/plan-y

> our-journey/live-running-information/EDW/departure

> s/, and just as well I did. The 13:06, 13:20 and

> 13:36 to LB are all cancelled. And this will

> presumably have follow-through effects.

>

> Add: Their web page says "A line side fire has

> caused damage to the signalling system between

> West Norwood and Tulse Hill, resulting in services

> towards London being diverted via alternative

> routes. This has caused congestion, as more trains

> than usual need to use the remaining open lines.",

> and says that disruption is expected until 14:00.

> So possibly things are in a recovery phase. At

> 13:29 no trains after the 13:36, up or down, are

> shown as affected.


oh well... everyday Southern Rail things: Signal failures, fires, someone walking on tracks, missing drivers etc.


Living in East Dulwich compared to e.g living somewhere with Underground is like living in Medieval times.


Btw expect strikes to start again soon: http://www.bbc.co.uk/news/uk-england-sussex-38958234

Now eight trains showing as cancelled over the next 90 minutes, and only these currently shown as running:


17:06 London Bridge

17:09 Beckenham Junction (via Crystal Palace)

17:22 London Bridge

17:25 West Croydon (via Norbury)

17:39 London Bridge

17:42 Beckenham Junction (via Crystal Palace)

18:03 London Bridge

18:03 Wimbledon

18:17 London Bridge

18:23 West Croydon (via Norbury)

18:32 Wimbledon

Why can't, as an "interim" measure, TFL take over running some Overground metro services between London Bridge and Croydon. There is a publicly owned track and someone just needs to run a train on it. And the 5 carriage Overground trains stopping at manned stations could be DOO as per the rest of the Overground.


I know Khan has offered to take over Southern but the government is never going to let that happen. But surely they can't refuse TFL running some trains on the empty lines.

MDMDPD Wrote:

-------------------------------------------------------

> Why can't, as an "interim" measure, TFL take over

> running some Overground metro services between

> London Bridge and Croydon. There is a publicly

> owned track and someone just needs to run a train

> on it. And the 5 carriage Overground trains

> stopping at manned stations could be DOO as per

> the rest of the Overground.

>

I think the issue was this is that this would show that the Southern services could run as DOO and therefore the unions (possibly more the RMT) would be up in arms about it.

I would've thought it would be in everyone's interests for problem to be broken into smaller pieces so it can be solved. There's a big difference between DOO on a 5 carriage metro service through manned stations and a 12 carriage Brighton service through rural stations.


The thing that infuriates me is that the issue in the main is nothing to do with us. We are a zone 2 station and we just need a simple metro service running back and forth every 10 minutes on the publicly owned tracks as per the rest of London.

rjsmall Wrote:

-------------------------------------------------------

> MDMDPD Wrote:

> --------------------------------------------------

> -----

> > Why can't, as an "interim" measure, TFL take

> over

> > running some Overground metro services between

> > London Bridge and Croydon. There is a publicly

> > owned track and someone just needs to run a

> train

> > on it. And the 5 carriage Overground trains

> > stopping at manned stations could be DOO as per

> > the rest of the Overground.

> >

> I think the issue was this is that this would show

> that the Southern services could run as DOO and

> therefore the unions (possibly more the RMT) would

> be up in arms about it.


Wasn't the issue TFL is Labour controlled and Grayling

couldn't stomach that.

Southern services through East Dulwich are already DOO and they have been for years. Same with the SouthEastern metro services that run through Denmark Hill, Peckham etc.


The 8/12-car long-distance Southern services to Brighton are not DOO. However, the 8/12-car Thameslink services - which operate on exactly the same bit of track and stop at exactly the same stations* - are DOO. I'm not aware of any research which shows that Thameslink trains are more dangerous than the equivalent Southern trains on this route. The safety argument is a smokescreen by the RMT/ASLEF because they don't want to lose their position of power over the train operating companies.


* from East Croydon to Brighton

That may be so but whether RMT / ASLEF have power over train operating companies should be nothing to do with us in ED with a Zone 2 station. We shouldn't be dependent on private train operating companies because we live in an inner city area where the car is not a feasible alternative for commuting.

We have tracks, we should have TFL trains where we can hold our local government and Mayor to account over the delivery of these services via the ballot box.

MDMDPD Wrote:

-------------------------------------------------------

> That may be so but whether RMT / ASLEF have power

> over train operating companies should be nothing

> to do with us in ED with a Zone 2 station. We

> shouldn't be dependent on private train operating

> companies because we live in an inner city area

> where the car is not a feasible alternative for

> commuting.

> We have tracks, we should have TFL trains where we

> can hold our local government and Mayor to account

> over the delivery of these services via the ballot

> box.


Completely agree with you, but if that happens how are politicians going to eat off companies? My understanding is that someone is profiting massively under the table from Southern (Govia) being where it is right now and thats the sole reason of it not being sucked.


If I was the Gov I would ask Southern to return any profits within the past 2 years that this joke has been going on, but of course thats not going to happen.

Probably true, nothing would surprise me. The government isn't going to do anything. The Association of British Commuters is doing a great job trying to hold the government to account through a legal process but it'll degenerate into a whitewash.


But in our area, we shouldn't have anything to do with Southern or any other private rail company. The Mayor is responsible for tranport in London so it should be within his remit to say, 'My City, My tracks, I'm going to run some trains on them' as per the rest of inner London

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