I have now had a reply from the leisure centre about why I am not entitled to a refund for my children's swimming lessons:
To qualify for a refund, members must meet all of the following criteria:
Have only ever used the swimming pool at Dulwich Leisure Centre, and not any other facilities such as the gym or fitness classes.
Have not used any other Southwark Leisure Centres while the Dulwich pool has been closed.
Have joined after the pool closure.
This makes sense for a refund on a gym membership but makes absolutely no sense for a refund on swimming lessons for my children that they cancelled. Has anyone else had this
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