Jump to content

Recommended Posts

Yes,


Have recently got the iphone and am having terrible trouble with the orange reception. Was with orange before and using a blackberry and had no problems whatsoever. At my wits end - driving me crazy that paid so much for the poxy phone and the monthly rate and every other day can't make calls out or get calls coming in. Not sure what to do really - suppose ring orange and complain.

I've complained to them about this actually. I'm on Orange and have had trouble for the last two months with reception around Copleston Road (SE15). I've not got an iPhone, just an HTC thingy, and if they can't improve the reception soon I will switch providers.
This is driving me nuts!! It has only started for me yesterday. This morning no signal again until I got on the train to LB and it came back. As soon I got home again at 2ish today it went again! It has just come back for a min...now searching again. About to call Orange. Grrrr.

Ok..just got off the phone to Orange. Ratty, did they tell you they are not reporting any problems??

I have just been told there are TEN masts down affecting se15, se22 and surrounding areas and this is all due to upgrades and work going on because of Orange's merge with T Mobile. It doesn't sound like all of these masts are expected to be up and running again until at least July 17....but the operator wasn't certain. She basically said there is nothing much that can be done and the report will be logged. I am so annoyed because I pretty much have no phone when out and about now at the moment. We'll all be expected to pay our line rental as normal though I'm sure (although when I asked about this she said some of it may be credited back when they tot up the mins used over the dodgy period - but we'll see.)

The problem sounds sufficiently localised that it may well be either a hardware problem on the local cell, or possibly a software drop causing conflicts - disabling 3G settings to make it work could be either.


It will be interesting to hear what the resolution of this is, and what the carrier admits to. As many people seem to be able to use their systems outside ED it clearly isn't any fundamental conflict between the iphone operating system and the carrier software, but if the cell operating system hasn't, e.g. been properly updated, the problem could reside there. Or it could be a simple hardware failure in the ED serving cell.


Edited to say - written before I saw the post now appearing as previous - that explains a lot.

Thanks Sally81 - that's annoying news but v helpful and interesting to know.


I've disabled 3G and the signal has come back intermittently.


I called Orange today but after listening to "Because of the success of the IPhone 4 there might be a slight delay in answering your call" for 7 minutes I gave up & emailed them - doubt I'll get a response but in my frustration I felt better. If you want to complain link is here: http://help.orange.co.uk/orangeuk/support/personal/contacting_us/paym

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • I highly recommend Temi as a very skilled and reliable painter / decorator based in the East Dulwich & SE London area. She has completed many jobs for us over the past 10 years at our property on Overhill Road SE22 and also on Harlescott Road SE15, and we have always been thoroughly impressed with her work. We often leave her with keys and leave her to work her magic, fully confident that she's 100% trustworthy and will always do a fantastic job. If you're looking for a trustworthy local decorator who delivers exceptional work Temi is a great person to call. I'm not affiliated with her or her business in any way and actually found her through a recommendation on the ED forum over 10 years ago, i just like to recommend really good tradespeople who deserve a thank you. Temi - 07784 289024  
    • Wouldn’t hesitate to recommend Leon. Very reasonably priced and called out on the same day I contacted him! 
    • ''He caused chaos  in this country with his put down of everything British and his many dismal words about the effects of Brexit on this country.'' What utter tosh. Carney had to mitigate the effects of Brexit caused by plastic patriots like Farage. For example, immediately after the 2016 Brexit vote the BoE had to intervene fiscally by dropping interest rates and increasing QE in order to prevent the economy from taking a big hit.  They were unable to prevent the £ from crashing at the time, and it has since been worked out that the effect of that alone caused a circa £900/year hit to each UK household, which equates to the UK @ £450m/week.   There's reams of data out there that shows the economic damage Brexit has caused to the UK. Here's one looking at business investment, admittedly not very sexy but kinda important if you want to achieve economic growth. It's clear to see that prior to 2016 we had reached parity with some of our main rivals, but since then we've flatlined. All that Brexit has achieved is to win the race to the bottom. There's a reason why Farage never brought up Brexit at the last election, he knows himself it hasn't delivered on any of the promises, quite the reverse in fact.  Labour, stupidly, by saying they can make Brexit work have in effect given Farage a Get Out of Jail Free card...    
    • I don't remember this! What on earth were people feeding their dogs? Chalk?!
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...