GP practice hell

[MelbourneMum]

ARGGGGGGGGGGGG RANT RANT RANT

I AM HAVING THE MOST FRUSTRATING TIME EVER WITH THE M@R0NS AT MY GP PRACTICE.

Seriously, how hard is booking an appointment?? making a referral???? changing my details on your records???? following up enquiries?????? why do I have to answer 20 dumb questions only to be told I have to call back another day to speak to a dr/nurse before they can do anything WHEN I HAVE ALREADY SPOKEN TO THE DR/NURSE...or constantly repeat what I have already told them because they have the short term memory of a goldfish!!!!!!!!!! I could go on.......././...

I need to change....

Can anyone recommend their gp surgery??

[puwetter]

Hi which surgery is this cause I get the same problem with mine

[Robert Poste's Child]

It may depend on where you live as they will have different catchment areas but there are quite a number of previous threads that you may find helpful. The bottom line is usually anywhere except DMC!

[malumbu]

Mine has got an awful lot better as they have recruited new staff.

[MelbourneMum]

DMC = dulwich medical clinic? Thanks for the heads up.

I don't want to name the place incase they figure out who I am and mess me around more than they have already.

Thanks. I'll have a look for other threads.

[Seabag]

Wells park clinic has deteriorated too

[Robert Poste's Child]

There have often been quite negative comments about the one in Melbourne Grove too, but DMC is appallingly stressful to deal with.

The one in the Gardens isn't far from you and people seem happy with it.

[titch juicy]

I was expecting this thread to be about Lewis Hamilton's recent qualifying problems.

[Peckhamrye]

In the interest of balance I find DMC Chadwick Road OK. You can get repeat prescriptions and appointments online which is very convenient and there hasn't been too high a turnover of GPs recently.

[Sue]

Robert Poste's Child Wrote:

-------------------------------------------------------

The bottom line is usually anywhere

> except DMC!

I phoned DMC for an appointment last week and got a cancellation the same day, in fact in less than an hour's time.

That's not bad.

However I still intend moving (haven't got round to it yet) as their turnover of GPs seems to be really high. I have no complaints at all about the medical treatment I have had there, I would just like some continuity of care.

[siousxiesue]

Funny enough, I rang and got an appointment within 20 mins, same day. I don't go that much but they're ok for me. (DMC)

Sue Wrote:

-------------------------------------------------------

> Robert Poste's Child Wrote:

> --------------------------------------------------

> -----

> The bottom line is usually anywhere

> > except DMC!

>

>

> I phoned DMC for an appointment last week and got

> a cancellation the same day, in fact in less than

> an hour's time.

>

> That's not bad.

>

> However I still intend moving (haven't got round

> to it yet) as their turnover of GPs seems to be

> really high. I have no complaints at all about the

> medical treatment I have had there, I would just

> like some continuity of care.

[Robert Poste's Child]

Maybe enough people have left to make a difference or the NHS has put pressure on them to improve. I left about four years ago and am very happy with the service I get now.

[Pugwash]

The Gardens have a very defined area - if you look on their web page you will see the boundaries.

DMC in Chadwick Road seems efficient

[Earl Aelfheah]

Lot's of people left DMC as it at one point at least just became a referral service for the drop in centre in Peckham. Maybe so many have moved that they're able to provide a better service to those who remain? Seems unlikely that the number of patients will have dropped too significantly though I'd have thought.

[vito]

I also moved...I did find their service very bad..

Forest hill road group practice seems very decent to me

[MelbourneMum]

Thanks everyone. I'm not in the catchment for the gardens - shame.

I'm in touch with my GP practice about a couple of things at the moment and so you can imagine the chaos. The latest and one of the more funny errors is that they have misspelt my surname (which consists of 5 letters) 3 times in correspondance and even managed to misspell it in different ways. On the ball....NOT.

[JohnL]

as long as they don't think you're three different people

[uncleglen]

They are under a lot of pressure- mainly from population density