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GP practice hell

MelbourneMum

By MelbourneMum
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MelbourneMum

MelbourneMum

Posted
Posted

ARGGGGGGGGGGGG RANT RANT RANT


I AM HAVING THE MOST FRUSTRATING TIME EVER WITH THE M@R0NS AT MY GP PRACTICE.


Seriously, how hard is booking an appointment?? making a referral???? changing my details on your records???? following up enquiries?????? why do I have to answer 20 dumb questions only to be told I have to call back another day to speak to a dr/nurse before they can do anything WHEN I HAVE ALREADY SPOKEN TO THE DR/NURSE...or constantly repeat what I have already told them because they have the short term memory of a goldfish!!!!!!!!!! I could go on.......././...


I need to change....

Can anyone recommend their gp surgery??

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Sue

Sue

Posted
Posted

Robert Poste's Child Wrote:

-------------------------------------------------------

The bottom line is usually anywhere

> except DMC!



I phoned DMC for an appointment last week and got a cancellation the same day, in fact in less than an hour's time.


That's not bad.


However I still intend moving (haven't got round to it yet) as their turnover of GPs seems to be really high. I have no complaints at all about the medical treatment I have had there, I would just like some continuity of care.

siousxiesue

siousxiesue

Posted
Posted

Funny enough, I rang and got an appointment within 20 mins, same day. I don't go that much but they're ok for me. (DMC)




Sue Wrote:

-------------------------------------------------------

> Robert Poste's Child Wrote:

> --------------------------------------------------

> -----

> The bottom line is usually anywhere

> > except DMC!

>

>

> I phoned DMC for an appointment last week and got

> a cancellation the same day, in fact in less than

> an hour's time.

>

> That's not bad.

>

> However I still intend moving (haven't got round

> to it yet) as their turnover of GPs seems to be

> really high. I have no complaints at all about the

> medical treatment I have had there, I would just

> like some continuity of care.

Earl Aelfheah

Earl Aelfheah

Posted
Posted
Lot's of people left DMC as it at one point at least just became a referral service for the drop in centre in Peckham. Maybe so many have moved that they're able to provide a better service to those who remain? Seems unlikely that the number of patients will have dropped too significantly though I'd have thought.
MelbourneMum

MelbourneMum

Posted
  • Author
Posted

Thanks everyone. I'm not in the catchment for the gardens - shame.


I'm in touch with my GP practice about a couple of things at the moment and so you can imagine the chaos. The latest and one of the more funny errors is that they have misspelt my surname (which consists of 5 letters) 3 times in correspondance and even managed to misspell it in different ways. On the ball....NOT.

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