Delainie Posted November 16, 2016 Share Posted November 16, 2016 I have just spend 1/2 an hour on phone,trying to get virgin to arrange to send someone out to move the cable so it runs along the side of my garden. After being put through to five people, it seems as I'm not the customer, my neighbour is, that I can't complain by email or phone and I have to write! Has anyone else had this issue with them putting a big green plastic tubing across their garden and how did you get it moved?. Any advice would be good. Link to comment https://www.eastdulwichforum.co.uk/topic/131515-virgin-media-green-cable-across-middle-of-my-garden/ Share on other sites More sharing options...
steveo Posted November 16, 2016 Share Posted November 16, 2016 Accidentally mow it. That'll get their attention Link to comment https://www.eastdulwichforum.co.uk/topic/131515-virgin-media-green-cable-across-middle-of-my-garden/#findComment-1073073 Share on other sites More sharing options...
ianr Posted November 16, 2016 Share Posted November 16, 2016 Who owns the garden? Who has legal use of it? Does your neighbour, their customer, live in the same house? Has anyone given Virgin permission to lay the cable where it is? Link to comment https://www.eastdulwichforum.co.uk/topic/131515-virgin-media-green-cable-across-middle-of-my-garden/#findComment-1073089 Share on other sites More sharing options...
dbboy Posted November 17, 2016 Share Posted November 17, 2016 seconded, or just chop it. Link to comment https://www.eastdulwichforum.co.uk/topic/131515-virgin-media-green-cable-across-middle-of-my-garden/#findComment-1073385 Share on other sites More sharing options...
bobbsy Posted November 17, 2016 Share Posted November 17, 2016 Chop it if it runs across your property..accidentally... Link to comment https://www.eastdulwichforum.co.uk/topic/131515-virgin-media-green-cable-across-middle-of-my-garden/#findComment-1073415 Share on other sites More sharing options...
Sue Posted November 17, 2016 Share Posted November 17, 2016 Surely have a word with the neighbour? Link to comment https://www.eastdulwichforum.co.uk/topic/131515-virgin-media-green-cable-across-middle-of-my-garden/#findComment-1073505 Share on other sites More sharing options...
Delainie Posted November 18, 2016 Author Share Posted November 18, 2016 Well if I had done a questionnaire , with replies on here and from other neighbours and friends, cutting through it accidentally, wins by miles!!I have spoke to my neighbour weeks ago Sue. I find that if it isn't inflicting irritation or being an ugly eyesore to them, it isn't an issue that really concerns them. I am always upfront with people, however when you ask other people to sort it out and nothing happens, then I have to deal with it as I'm sure if it was the other way around they would do the same, however I would not have had to be asked, I try to treat neighbours as I like to be treated.I won't be cutting through it, however tempting it may be. I have wrote to virgin. The front garden is for my sole use, however the land belongs to the council as we are leaseholders. As its classed like utilities, virgin do have the right to run their cables through garden, that I'm not disputing, it's just that its in green tubing accross the garden, rather than run along side of fence. Anyhow, maybe I'm just getting old and grumpy and maybe most people wouldnt care. If I get it resolved by writing, will update so anyone else with same issue knows what to do. If all else fails, be naughty. Link to comment https://www.eastdulwichforum.co.uk/topic/131515-virgin-media-green-cable-across-middle-of-my-garden/#findComment-1073709 Share on other sites More sharing options...
ianr Posted November 20, 2016 Share Posted November 20, 2016 I doubt they have any statutory wayleave. See for example https://www.openreach.co.uk/orpg/home/contactus/wayleaves/wayleaves.do and (you're not the only one) some similar cases via http://singletrackworld.com/forum/topic/garden-dug-up-and-cable-installed-on-my-property-without-permission. It'll get resolved. Even if you had been the customer their action doesn't sound reasonable. Link to comment https://www.eastdulwichforum.co.uk/topic/131515-virgin-media-green-cable-across-middle-of-my-garden/#findComment-1074480 Share on other sites More sharing options...
Henry_17 Posted November 20, 2016 Share Posted November 20, 2016 Del,Lay a brown cable across their garden. Link to comment https://www.eastdulwichforum.co.uk/topic/131515-virgin-media-green-cable-across-middle-of-my-garden/#findComment-1074514 Share on other sites More sharing options...
mynamehere Posted November 21, 2016 Share Posted November 21, 2016 Maybe organising ties?http://www.ebay.co.uk/sch/Plastic-Cable-Tie-and-Organizer/67858/bn_445432/i.html Link to comment https://www.eastdulwichforum.co.uk/topic/131515-virgin-media-green-cable-across-middle-of-my-garden/#findComment-1074564 Share on other sites More sharing options...
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