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I am a trustee of 2 charities, both of which have accounts with Barclays. One charity has tried to do on line banking in order to pay wages but have been refused as 2 signatories are needed on cheques, and on line will only authorise 1 person to access the account. Since the charity receives grants- the requirement is that all financial transactions must have 2 signatories to prevent fraud.


This week I had to meet with a financial advisor at my bank, since my local branch has closed, had to go elsewhere, the earliest appointment I could be given was 2 weeks time at the Surrey Quays Branch as my nearest branch was booked up. They managed to find me a slot yesterday-but I had to cut short a previous appointment elsewhere in order to make the time. This was not something I could deal with on line as I had to produce IDs and also sign documents.

On line banking does not suit every one.


Lloyds informed my husband when he went there that until they had written confirmation that their branch was not being closed they were not permitted to install disabled access.

According to the Dulwich Society the village Barclays closes on 13 October but the ED branch remains open (for now). Guess that means the ED branch is having a refurb and will reopen before DV closes?


https://www.dulwichsociety.com/

  • 2 years later...

Barclays at 8 Oct 2020 has a recorded message saying that they are aware tbat recent transsactions are 'not showing' on customers' accounts.... but they hope to put the situation 'back where it was' by 'tonight'.


So hardly any branches left, hardly any humans in those few branches, which in any they are still closing at 2pm using COVID as an excuse and where they have further reduced the already reduced services, again using COVID as an excuse...and still not answering the phone, just the tra la la waiting music.


Meanwhile my incoming funds are held, somewhere, by Barclays, but I can't access the money. Suggest all Barclays account holders check accounts v carefully if and when Barclays tell us that they have sorted out this ginormous mess.

Hope you get it sorted yorksgirl.


Can't believe that Barclays Bank would be so behind with everything.


As you say they have hardly any branches left. I left school at just turned 16 in 1979 and started work up at the West Norwood branch of Barclays. My friend got a job at the Herne Hill branch.


Sadly, both branches of the bank are something completely different now.

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