ATM receipt showing the wrong balance

[Pam50]

Just thought I'd share this in case this panic happens to anyone else! Earlier today, I used an ATM (not in ED) outside a building society for a cash withdrawal and the receipt issued showed a balance figure much lower than I knew was in my account. I dashed back home to check my online account and all seemed fine. I phoned my bank,and was reassured that my account was fine, and the receipt was wrong. The woman I spoke to said that these errors happen sometimes when ATM's get old! Has this happened to anyone else?

[PaulK]

It's you Pam that's old. 50 for gods sake !

[minder]

Pam, never heard anything like this - ATM's old? Everything should tally up and receipt issued should be right. You should ask that the bank checks the ATM for any external devices/hidden cameras. Don't want to worry you but watched a programme the other night about how easy it is for gangs to make big profits from cloning/keeping card details.

PaulK if you can't help, then don't make unhelpful comments.

[Voyageur]

PaulK Wrote:

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> It's you Pam that's old. 50 for gods sake !

1) That's pathetically rude.

2) Utter claptrap - 50 is the new 30!

Pam - glad your money was safe. Bizarre excuse by the bank...

[Pam50]

Thank you Minder. The woman on the phone from the bank (Halifax) took information about the machine's location to have it investigated and made sure I had logged all details of our conversation in case there were any later issues. I just found the experience very worrying and her explanation bizarre, which is why I wondered if it had happened to anyone else.

[DulwichFox]

Hi Pam50

Just a thought ...

I would double check that the reciept was for my account and not for someone else.

Might of been left in machine and you did not notice..

At least if this is the case case you can rest assured your account is fine.

Fox.

[Alan Medic]

On the premise that Pam is 50, I'd say Paul is koobtoosh.

[Alan Medic]

Alan Medic Wrote:

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> On the premise that Pam is 50, I'd say Paul is

> koobtoosh.

I wrote this? I don't even know what it means.