Olympic ticket site is a joke !

[fazer71]

I've little interest in the Olympics but a friend mentioned that he was trying to get tickets in the web site and I should have a look at how awful it was.

I looked and had a go at trying to get tickets.

What a joke.

Pure crap...

[fazer71]

I tried to get him any tickets for the olympic stadium events and at every turn the system fails showing tickets which are not really there.

I thought he was kidding as he's not IT savy..

If I was responsible for any part of that site I'd probably never get another contract.

Yet those muppets are probably in a job for life.

Shocking bit of scrip and shocking execution...

[fazer71]

I've had this message every time......"........!

No tickets found

Sorry, no exact matches were found.

If you would like to amend your search, you will need to remove the session(s) you have requested from your shopping list. Then you can try one or more of the following options:

Reduce the number of tickets requested per session

Change the price category

Select another sport or session

View your shopping list

[fazer71]

Unavailble tickets are shown as available for hours on end.

Complete cack.

Very frustrating no wonder he ask me to have a look thinking he was doing something wrong.

An olympic embarrassment I'd say....

[DJKillaQueen]

It is true that when you search they list tickets prices that when you then try to buy them it shows tickets at that price don't exist....and yes...that is very frustrating.

[KidKruger]

I've been looking on this site and being a family of 5 i wonder how we are supposed to get tickets, the 'no, of tickets' selectable appears to have a maximum of 4.

Anyone know how this is resolved - I'l bet I cannot log on again and order under my userID..

[FatherJack]

KidKruger...the only way is to get another user to order tickets for the same event and of course there is no guarantee at this stage that you will both be successful nor will you sit together. We wanted 7 tickets and were fortunate enough to get them in the final priority ballot...you know the one for those that didn't get any in rounds 1, 2 and goodness knows how many others! We could only purchase 4 initially until they went on general sale, we then bought an additional 3 for the same event and we are sitting together, but don't ask me how that happened!

In short the website is shite.

[reeko]

Bloke from work got two tickets for Saturday night to the athletics from the website at 12.30am on Friday, just above the press box right by the finish for the 100m. ?95 each. He thinks the website rocks. Grrrrrrrrrrrrrr

[the-e-dealer]

yeah its really funny.

[fazer71]

Looks like it was written by a teenager with a brief to upset as many users as possible and just spew out what it fancies when it fancies if it fancies .

I tried for my mate for a couple of hrs enough time wasted IMO ...

Complete garbage.

Really really disgraceful example of thick client software connected to a shabby thin client front end.

Pot luck on getting a ticket you log on and keep your fingers crossed you've logged on at the right millisecond sounds about right.

A complete shocker I just feel sorry for everyone who tried for tickets and got nothing and think of all those who tried for tickets and got loads. No balance in how it worked.

I guess if people were organised were all on there while families working like maniacs logging on to get as many tickets as they could and they probably got plenty.

As for my mate a single dad who works all day no where near a PC well he had no chance....

Genius system for the seller though.

Lots of empty seats apparent every time I have a look at the gymnastics... How odd....

[fazer71]

Available today the 6th August.

These

Sunday

05 August 2012

17:45-20:15 Wrestling - Greco-Roman Men's Greco-Roman 55kg Repechage Rounds

Men's Greco-Roman 74kg Repechage Rounds

Men's Greco-Roman 55kg Bronze 1

Men's Greco-Roman 55kg Bronze 2

Men's Greco-Roman 55kg Gold Medal

Men's Greco-Roman 55kg Victory Ceremony

Men's Greco-Roman 74kg Bronze 1

Men's Greco-Roman 74kg Bronze 2

Men's Greco-Roman 74kg Gold Medal

Men's Greco-Roman 74kg Victory Ceremony

Session Code: WG002 ExCeL ?95.00 - A

?55.00 - B

?35.00 - C

?20.00 - D

[fazer71]

This has been spinning for 10 mins !

Reserving tickets

Please wait while we check that the tickets you have requested are still available. Your estimated wait time is less than 3 minutes.

We can only search for the tickets you have requested now that you have clicked Request tickets.

If they are still available, they will now be reserved for you.

[the-e-dealer]

only ten minutes? I waited 3 hours!

[MrBen]

It IS crap in the way it indicates tickets are available then says "No" at payment.

However....I managed to get 2 good tickets on it yesterday afternoon to the womens soccer gold medal game at Wembley on Thurs night. Not a prime event granted but sold out last week. And if the unthinkable happens and Canada beat the US champs tonight the missus will love it.

Secondly, I'm reliably informed of the time that all new tickets are added to the system is approx 11.30 - 12 midnight which explains the above.

Worth a try later tonight?

[Applespider]

Nope - they get added throughout the day now and it's just luck if you happen to refresh at that precise moment (and are already logged into the site so don't waste time with the silly Captcha). I know a few people who have got tickets in the last week; sadly I'm not one of them. I'm one of the lucky ones - I got a few yes's from the website in June so have a few events to go to. But I've still had more 'Nos' than 'Yes' and my events are of the 'not shown on mainstream TV' for the most part! Still... I've had a ball at them all so far!

[MelC]

There is a useful twitter account @2012ticketalert that will let you know when tickets go on sale. No guarantees but it appears to have helped some people.

[DJKillaQueen]

I'm going to that game too MrBen. Expect it to be a high qaulity game. Japan beat the USA in the final of the World Cup (on penalties).....and play like Barcelona. The USA will want to win this one more than usual. Glad to hear it sold out too.

[MrBen]

Last nights women's Canada vs USA (3-4) was amaaaazing. Gutted for the Canadians despite that silly goal. Interesting to see the women don't roll around on the floor as much as the men do and just get on with it!

[Siduhe]

I think part of the reason the tickets go so quickly, once released, is that you can also queue up at the Olympic site for returns and new releases. There was a one hour queue we saw this morning but it was moving occasionally. Faced with people who can take tickets in real time, not sure those on web have much of a chance.

[Salsaboy]

5.30 this morning, logged on to get some Paralympic tickets. Lots shown, swimming and athletics but when you get through to the 'request' section, 'no tickets available. W@nkers.

[ianr]

DJKillaQueen Wrote:

-------------------------------------------------------

> I'm going to that game too MrBen. Expect it to be a high qaulity game. Japan beat the USA in the

> final of the World Cup (on penalties).....and play like Barcelona. The USA will want to win this one

> more than usual. Glad to hear it sold out too.

I see someone on the forum has a couple of tickets going at face value. http://www.eastdulwichforum.co.uk/forum/read.php?28,931170,935529#msg-935529

I caught the last twenty minutes of each of the semi-finals. Disappointed that France didn't have enough finishing skills. I still prefer them to both of the finalists, even if I do admit that they merited their places.

[tarafitness]

There are just too many people trying and the site isn't quick enough to update when the tickets are gone

even if you are able to 'select' tickets for an event, there will also be thousands of other people doing likewise and it's luck of the draw who gets them

it's been heartbreakingly frustrating for me, I'd give anything to go there and soak up the atmosphere!

someone set up a twitter feed for when tickets come available... they shut him down last week but he was able to drum up enough public support for them to allow non-website access to the ticketing site. I know his updates have helped many people find tickets... I've just unfortunately not been on of those people :'-(

ahh well

[fazer71]

Dealing with live financial systems where the number of computations and orders are enormous, by a massive factor far larger and far more complex than the Olympic ticket site.

They apparently have the correct hardware but the programmers didn?t do a good job.

Bless em they only had 5 years. hehehehe

[tarafitness]

lol fazer ;-)

well, it's definitely a very low point of an otherwise fantastic games