Royal Mail delivery

[tomskip]

Where does the mail that we post in East Dulwich go to be sorted? Is it not the same place that the incoming mail gets sorted?

[Sue]

tomskip Wrote:

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> Where does the mail that we post in East Dulwich

> go to be sorted? Is it not the same place that the

> incoming mail gets sorted?

Someone will correct me if I'm wrong, but to the best of my knowledge the Peckham office is a delivery office only.

Outgoing mail goes to big mechanised offices, or used to. I can't imagine that's changed.

The incoming mail is just sorted into what used to be called walks, don't know if that term is still used.

[Lynne]

Yes, the outgoing mail has been fine

I'm thinking of going down to Peckham to try and complain personally, having had no post at all this week.

Perhaps we should all go as a protest

[Bic Basher]

As far as I know, all the SE postcodes are sorted at the Croydon Mail Centre. Peckham will collect the mail for dispatch to Croydon and then they send the mail back to Peckham for the postal workers to sort and deliver locally.

I don't know of all the other London mail centres, but West London mail is sorted at the Jubilee Mail Centre in Hounslow for example.

[ianr]

That looks right to me, BB. Mount Pleasant is the mail centre for EC, N, W1 and WC according to Wikipedia, and Croydon is by far the nearest of the other mail centres covering the South East of the UK. https://en.wikipedia.org/wiki/Royal_Mail#Mail_centres

[Penguin68]

Yes, agreed - delivery and sorting are handled differently (although there is a second sort in delivery offices into walks for delivery).

Sicknesses and staff shortages mainly impact delivery - and that's our problem. There's been no evidence of posting problems locally that I know of.

[singalto]

I am now missing 6 tracked parcels!! Impressive...

[Lynne]

I have just been down to Highshore Rd to complain to the manager, He, of course, wasn't in, so I left a letter for him

The polite woman on the desk went behind the scenes and found a large pile of post for us. We have had no post at all this week. This included my new bank card. NO POST FOR A WEEK JUST BEFORE CHRISTMAS

We are in our 70s and don't feel it's right to have to walk to Peckham to get mail. As far as I understand the law, there is a legal contract to deliver post once the sender has bought a stamp and posted it. So locally they are acting illegally.

What can be done about it, I hear you all say

Well, goodness knows but I shall be contacting OFCOM and the Financial Regulatory Authority. And a fat lot of good that will do, I imagine

[tomskip]

Lynne - no, it's absolutely not right that you should have to walk to the sorting office to collect your own mail when the sender has paid for it to be delivered to you. Well done for doing it though and I hope you got some Christmas cards in your post.

[Lynne]

OFCOM 0300 123 3333

Royal Mail 03457 740 740 (and good luck trying to get through)

Postal Review Panel Freepost - for written complaints

[Sue]

Lynne Wrote:

-------------------------------------------------------

> I have just been down to Highshore Rd to complain

> to the manager, He, of course, wasn't in, so I

> left a letter for him

> The polite woman on the desk went behind the

> scenes and found a large pile of post for us. We

> have had no post at all this week. This included

> my new bank card. NO POST FOR A WEEK JUST BEFORE

> CHRISTMAS

That's terrible.

[Lynne]

In my new Super-heroine persona as "Disgusted of Dulwich", having knitted a cape and embroidered a bat symbol on my thermal vest, I've been firing off complaints in all directions. Ofcom,(polite) Royal mail (uninterested) Postal review panel (we shall see)

The royal mail complaints woman said she didn't think there was a legal contract to deliver mail, which surprised me.

[Reg Smeeton]

Meanwhile if you are looking for a quick, low cost way to SEND parcels, I highly recommend DPD. You can print off the label and drop your parcel at Food & Wine (141 Lordship, opposite the cinema). Saved me standing in a 30 minute queue at the Post Office.

[Sue]

Reg Smeeton Wrote:

-------------------------------------------------------

> Meanwhile if you are looking for a quick, low cost

> way to SEND parcels, I highly recommend DPD. You

> can print off the label and drop your parcel at

> Food & Wine (141 Lordship, opposite the cinema).

> Saved me standing in a 30 minute queue at the Post

> Office.

DPD will also collect parcels from your home.

So will Hermes. So will Royal Mail, surprisingly!

Probably other couriers as well.

[Lynne]

Thanks, Reg and Sue. Outward-bound stuff is fine (apart from the queue), but it's good to know there's alternatives if collection goes the same way as delivery.

[Trinnydad]

Sue Wrote:

-------------------------------------------------------

> Reg Smeeton Wrote:

> --------------------------------------------------

> -----

> > Meanwhile if you are looking for a quick, low

> cost

> > way to SEND parcels, I highly recommend DPD.

> You

> > can print off the label and drop your parcel at

> > Food & Wine (141 Lordship, opposite the

> cinema).

>

>

> DPD will also collect parcels from your home.

>

> So will Hermes. So will Royal Mail, surprisingly!

>

I send out 20 parcels per day and have tried them all over a long time. My advice is use UPS and DPD only. AVOID HERMES LIKE THE PLAGUE. They are cheap but a lot of parcels go missing. Not a good experience.

You can better prices for UPS & DPD by buying through Parcel2Go. Same service, same drop off points but better prices.

[bob]

Five days now no post?🤔

[creditwheredue]

We?re getting the odd thing posted to us during the last week but I?ve been waiting for some items since late November and the first week of this month. Bottom of the pile now (or nicked/binned).

[Pugwash]

Post today - last post was Tuesday.

[garages2018]

Hi Pugwash. I dont know what part of Dulwich you are, but no post since

Monday and still no delivery today. Two vans parked at end of street just to deliver four parcels.

When ask along the street if they had had post and it was also a no. Wheatley,Pellatt,Rodwell seems to be some of the worst. I send 125 Christmas cards out a year and most send one back. So far ihave only 22 back, where are all the rest

two Hospital appointments not received, bank card week over due, pension papers sent to me two weeks ago still not received. Is it due to walking from sorting offices or transport to Dulwich, it would be nice to know

[singalto]

I contacted the manager at Highshore road telling him that 6 tracked parcels were missing and that I had not had post since Monday. He replied telling me that he had found a number of my parcels in the frame for my address to be delivered today. Nothing yet! According to him the delay is ?due to resourcing issues and traffic volumes we are alternate between walks working through clearance.?His words, not mine...

[Lynne]

Well, garages2018, I don't like having to advise you to go to Highshore Rd (with identification) but it's what I had to do as mainly I was so worried about my new bank card.

A whole bundle of post, dated back to Dec.4th.

Van in the street for some time with the driver on his phone.

I can only suggest we all make as much fuss as we can to OFCOM, Royal Mail, the manager at Highshore Rd, Helen Hayes, anyone you can think of, basically

[tomskip]

We saw a postman today walking along Lordship Lane (upper part, up past the Plough). It was a rare sight. Still not a single Christmas card in the post here, our last post (received midweek) seems to have been posted before 5th December.

[garages2018]

3 Christmas cards last Monday, Its a disgrace When we people pay for a service and don't get it.

Sent 10 earing aid battery's to brother in Kent Thursday 10th and has still not arrived and this was posted in

Lordship lane with 3 first class stamps so it would get it in two days. it has been 10 days and still not arrived

[garages2018]

Hi Everyone first post delivered after a week, 20 altogether. Maybe we will get some next week before Christmas