thank you kings

[jane1]

i just wanted 2 say after being rushed in to kings college hospital on tues night/wed morning by ambulance, and never been in hospital or A&E before in my life, how lovely and helpful and friendly all the staff, from the tea lady up to the doctors and nurses were,they kept me imformed with all what was going on with me, from the min arrived until i was allowed to leave, i dont think people say it enough but, a really big thank you to every one that helped me out

[Maccers]

Hear, hear...Bravo!

[Earl Aelfheah]

Yep, totally agree.

[maritap]

Deffo agree with you.

[iceicebaby]

As a health worker myself its really lovely to read a post like this. I used to work in Kings and saw nothing but brilliant, dedicated people. So glad you had a good experience and are ok/on the mend.

[scotch]

Kings is my second home!! They are truly amaIng there. Glad you had a good experience too, if that's possible when u are ill!!!!

[jane1]

i am usually a very healthy person,but i woke up about 1.30 tue night/wed morning 2 find out i was having a miscarriage, me and my partner just both totally panicked, and we both have never been so happy 2 c the ambulance drives, and when we got 2 kings just every1 faces there 2 help me out,they did try every thing 2 save the baby but i lost it,but the staff did every thing to make me comfortable and understand what was happening at a sad time........

they were run off there feet but they still had time 2 come and bring both me and my partner a cup of tea, and it is little things like that, that make all the difference in a time of need................

[zeban]

Jane, I am so sorry to hear of your loss. Can I just say how lovely you are that you are so still so thankful at what must me a tough time. I agree that the The King's staff are truly wonderful and I'm actually considering going into nursing just from having watched and been inspired by 24 hours in A&E (filmed at King's).

[Mscrawthew]

Sorry about your sad news Jane, I work and Kings and I am really glad everyone made things a little more personal for you when you were there. It`s a great place to work as most of the people there really do care. PALS are always glad for an email and will pass on your thoughts to the team involved. It really does make the staff smile when someone takes the time to write a few lines.

[jane1]

Mscrawthew ive sent you a private message many thanks................

[genwilliams]

I've been in & out of Kings a fair bit recently, in more than one department, and would like to second the words from other people here; I've been constantly impressed, in particular, by how much care the staff take to just be kind and reassuring to people. Being nice to people sounds like a no-brainer but when you see how full their waiting rooms are, how many people they have to look after, and how calm and patient the staff are all the time, it really does impress me.

[Pugwash]

I too work at Kings, but mainly seeing people on the wards. In many ways Kings offer a superior service compared with other hospitals (mainly out of London) but like most work places, poor staff attitude and care can sour people's experience. I am glad you got all the positive and caring staff.

[jane1]

-- moved topic --

[annabel42]

I was admitted to Kings A @ E ithe middle of the night as an emergency and, for a different condition, am in their Dermatology Outpatients department for at least 4 scheduled appointments in each year. I have been

going there for many years and I cannot praise their dedication, medical expertise, empathy and courteous consideration highly enough, on the part of both doctors and nursing and reception staff.

[reggie]

Thankyou Kings for nurturing a very ill premature baby who is now a glowing 13 year old girl, singing and dancing and smiling.

[Moos]

I've been into King's twice to have my babies, the first was the longer stay as no.1 got stuck and ended up arriving by c-section. Both times hugely impressed by the quality of care from midwives, paeds and surgical team. This was before King's changed their 'turn no labouring woman away' policy, so the staff were under tremendous pressure.

Both times I wrote in to say thanks (also sent chocolates) which is a small gesture but it's always nice to be thanked.

[Otta]

Another "big up" to Kings, a fine hospital that we are very lucky to have. People can be quick to dismiss a hospital because the building itself is a bit run down in places, I did exactly that about Lewisham. The fact is though, that the care we receive FOR FREE is amazing.

jane1, sorry to hear why you needed the hospital, it's very hard. Best wishes.

[gmm]

My family, too, cannot praise all staff highly enough at King's. By nature not at all 'medicalised', my husband and I faced not one but 2 births necessitating months of highly intensive care afterwards for baby - I spent most of 1991 living in the hospital. I don't know how it would be now but 20 years ago all medical staff went out of their way to ensure that we were comfortable with treatment decisions and to accommodate our wishes. We went to King's not Guy's as King's permitted care from one's own independent midwives - so glad we did. One of our young adults is still a regular visitor and King's is about the only reason that we are rooted in this area!

The hospital also plugged in every resource it could when I had a recent health scare - and again for a friend who had a stroke. Hugely impressive operation, to offer this high level of care to local residents as well as attract visitors from all over the world to both its school and its leading-edge surgical techniques. A brilliant place !

[srisky]

What a great thread! Unfortunately, people do have bad experiences and it's important to learn from them. However, positive feedback can do wonders to reinforce good practice (sometimes the staff may not realise that they have had any significant impact) and can boost morale.

[indiepanda]

I've been to A&E a few times at Kings and though it's been a bit of a wait at times (which was no big deal as it wasn't life threatening stuff) I've always been very happy with the treatment, which is more than I can say for the local doctors. I've almost given up using my NHS GP (the infamous DMC on Crystal Palace Road), we can pay to see a private GP at work and it's much easier to do that despite the extra cost.