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Post not being delivered by Royal Mail

gazzam

By gazzam
in General ED Issues / Gossip

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Penguin68

Penguin68

Posted
Posted
Does anyone have the email for the manager at Peckham Sorting Office?

the address I had before bounced.



I think the email addresses are 'personal' - that is they are to a person, not a role.


Remember there are 2 DO managers both based in Peckham - one for their original DO and one for SE22/ East Dulwich. The SE22/ ED one is I believe temporary! And (according to one postie I have talked to) inexperienced.

Bic Basher

Bic Basher

Posted
Posted

One of my parcels still hasn't turned up, so at least on the round I'm on, nothing is being delivered.


There are Royal Mail vans going around, I saw one parked outside Sainsbury's Local today and another parked outside the telephone exchange on Friday, but nothing for my address.

Kathleen Olander

Kathleen Olander

Posted
Posted

Article in yesterday's Sunday Times about the mess the PO is in. Apparently, posties all over the country are saying that they've been told to prioritise parcels and just leave the letters, but the management is denying this, of course.

 

It's Royal Mail, not the Post Office. In East Dulwich it's the parcels and large letters that are not being delivered.

Penguin68

Penguin68

Posted
Posted

My Covid tests for the ONS survey were despatched on 2nd November, for a testing window which will close on Thursday - no sign of them yet!


But I did get some mail today, including bills late but still within the payment window and a (late) credit card. However, the fact that my MP had written on my behalf might be a part explanation. There is still a bunch of stuff not yet delivered!

granny

granny

Posted
Posted

I am in Underhill Road. Since June this year it takes over one month to receive tracked Royal Mail Parcels.


As with everyone else in SE22 exceptionally bad Royal Mail deliveries have been normal since Sylvester Rd Depot was closed.


This is not anything to do with the RM Posties who deliver the post. This is totally to do with Royal Mail management both locally and nationally. They do not give a shit!

Otherwise why would they have not improved the service when our MP, Helen Hayes, complained over 4 years ago and continues to complain to RM now.


Royal Mail management know they can get away with a bad service, unfortunately it looks like the company has massive debts so their service will only go in one direction. Downhill.

cariad

cariad

Posted
Posted

I applied to take part in the Royal Mail Quality of Service Survey conducted by Spectos

Mailagents.

Unsurprisingly , two weeks later I haven't received the introductory letter . I've just received an email from them asking why I haven't activated my account ( I need the letter to do this ) . They go on to blame any delay on the strikes .

I will persevere so they have some evidence of how appalling the service is

ribrob

ribrob

Posted
Posted

We got 6 issues of a weekly magazine of our daughter's arrive today.


The issues are dated early September through to mid/late October.


They may be clearing the old stuff, but clearly newer stuff is backing up as they do, as the magazine is still 3 weeks behind.


It's a cheek that they still call it a postal "service" tbh.


As for packages, I've had to stop ordering anything from anyone who only uses Royal Mail.


Packages don't turn up and are un-trackable – they're often not even marked as delivered when they finally are!

Jenijenjen

Jenijenjen

Posted
Posted

“As for packages, I've had to stop ordering anything from anyone who only uses Royal Mail.”


Many small specialist companies, and some of the big ones, only use Royal Mail meaning often the only realistic alternative is Amazon who make enough money already.

Glemham

Glemham

Posted
Posted

I finally received some post today. Private Eye from a fortnight ago, utility vouchers posted on the 3rd November, one of the three parcels I'm waiting for and a whole load of junk.

 

Ironically it seems to be postcode related as in SE22 I too had my almost-2-weeks-late copy of Private Eye delivered yesterday. My son living just a 15 minute walk away in SE21 had his latest one delivered this morning. I pay for both subscriptions but am thinking of cancelling mine as I have had to buy the last two editions locally. I was wondering if Royal Mail could be sued for withholding my property without a legitimate excuse!

Penguin68

Penguin68

Posted
Posted
Ironically it seems to be postcode related as in SE22...


No irony, the problem lies specifically with the Delivery Office (moved from Silvester Road in East Dulwich to Peckham, 4 years ago) which is designated East Dulwich/ SE22. So when that fails it is SE22 deliveries that suffer. Other DOs locally are working better (well, some of them,

ribrob

ribrob

Posted
Posted

“As for packages, I've had to stop ordering anything from anyone who only uses Royal Mail.”


Many small specialist companies, and some of the big ones, only use Royal Mail meaning often the only realistic alternative is Amazon who make enough money already.

 

Of course, but when a next day paid delivery takes 3 weeks to arrive, by that point those very same business are often having to reship items for customers and then chase Royal Mail for compensation, which costs them time and money too.


My glasses broke recently so ordered new ones online with next day delivery, and they took a month to arrive during which i had to get through with glasses with one lens!

Jenijenjen

Jenijenjen

Posted
Posted

“As for packages, I've had to stop ordering anything from anyone who only uses Royal Mail.”


Many small specialist companies, and some of the big ones, only use Royal Mail meaning often the only realistic alternative is Amazon who make enough money already.

 

Of course, but when a next day paid delivery takes 3 weeks to arrive, by that point those very same business are often having to reship items for customers and then chase Royal Mail for compensation, which costs them time and money too.


My glasses broke recently so ordered new ones online with next day delivery, and they took a month to arrive during which i had to get through with glasses with one lens!

 

Since my earlier post, I got in touch with one of the companies who use RM to see if they could ship an order by EVRI or DPD. They were very accommodating and I doubt if all companies would be quite so helpful but I guess it’s worth asking.

Bic Basher

Bic Basher

Posted
Posted

I had two deliveries in the end, packages from the normal postie and then this afternoon another one drove up in a rental van with letters, which included my appointment which is for Tuesday so only just arrived in time.


Still no current Private Eye though.

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