Jump to content

Recommended Posts

My daughter went to the HSBC cashpoint last night around 9.15 and it swallowed her card... And gave her no money... The machine said there was a fault... She returned home and rang her bank and when she checked her acct this morning within 10 minutes a considerable amount had been withdrawn. I can't understand why the banks haven't got on top of this yet.. She covered her pin as usual but I guess whoever came along and retrieved the card somehow and had a field day.. However the bank is sorting it out but it seems to be happening too frequent out on The Lane now...
I know it's a drag (and I haven't done it yet) but the best practice is to store the emergency telephone number on the back of your card in your mobile so you can call it up when you are still by the machine. Do not leave the machine. The criminals will be watching from a distance (though sometimes they shoulder surf for your PIN if they haven't fitted a camera). I know this doesn't help out of hours but the safest ATMs are inside the bank during business hours.

Also - a girl approached me in a bit of a flap as I was putting my pin in the Barclays corner hole-in-the-wall and said "oh no - i left my money in the machine - quick let me just check!" She was ?spanish/itlaian - with a dog. I said I am terribly sorry but there was another person here before me - so I wouldnt have seen.


A scam? possibly..?


Just be aware of ANYONE approaching you at a hole-in-the-wall.....

Yes a scam. Distraction theft.

Version 1. Has previously watched you enter your PIN. Your card presents before your cash. By interrupting you she takes your card discreetly from the machine. You are concerned for your cash and take it, and having been unsettled by the interruption forget you haven't taken your card. She goes to another nearby machine and attempts several withdrawals at the maximum limit.

Version 2. She says "Is that your money on the floor?" There is a note on the ground and you bend down to investigate. She or a second person takes your cash which is waiting to be removed. They disappear and you wonder where you're at (which stage) on the ATM transaction.


ALWAYS BE AWARE IF ANYONE (OR TWO) IS HANGING AROUND THE MACHINE.

DON'T RESPOND TO ANY DISTRACTIONS.

After visiting a cashpoint recently and after he had finished putting the money into his wallet and pocket, my elderly father had a whole cup of coffee spilt over him by one 'very nice young woman' who apologised profusely and started wiping it off him while her accomplice took the wallet. Upset and soaked in coffee, he made his way home and only then realised the wallet and the substantial withdrawal was gone. He notified the bank straight away, cancelled the cards that had already been used miles away and on internet purchases. The bank did not reimburse the cash he withdrew - as this was not 'cash machine fraud' (under the 2009 Payment Services Regulations), only the money withdrawn by the scammers subsequently and on the internet. They wouldn't even check the cameras at the cashpoint and no investigation was made.
Not ED. But when speaking to the police, they said it isn't the first time this scam was reported and not only in London. Scammers quickly move and change the geographical areas they operate in. Just to add - be vigilant about this type of liquid spilling scam.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • I recently had a utility room built, next to the kitchen. Dean Richards and his team carried out the works, they did a fantastic job. Thorough, with attention to every detail.  If you are considering an extension, refurbishment or renovation, Dean comes highly recommended.  Dean Richards  07888 651798  
    • Thanks to all for the comments and advice.  I have now reported the incident to the police.
    • Thanks everyone for your comments, all of which I’ve taken something from. I originally posted to warn and help others learn from my experience – hence the title, first and last words of the post. However, the process of posting and reading your comments has helped me better make sense of what felt ‘off’ about the incident, why and what I’d do differently next time. I hadn’t expected this outcome, so thank you.  It’s also yielded several ‘golden nugget’ insights, one of which I share here for others. For context, I’m a longtime SE22 resident, who lives on a street with a primary school, so am used to scooting, cycling, walking with buggies, small children, pets etc. I like where I live and have never been struck on a pavement by anyone, on wheels or otherwise. I’ve been fortunate. When walking down Carlton Avenue towards Dulwich Village yesterday, I was on the left-hand side of the pavement but – ‘golden nugget’ approaching – not as close to people’s front garden walls as I could have been. The cyclist came from behind and overtook on the inside i.e. passed between me and the wall. The gap was too narrow and he hit my leg. For clarity, my original post was about the lack of adult supervision of a child. There’s been much comment here about the cyclist’s age. I didn’t know he was 4, until his father told me. I felt that this was a tactic – along with telling me I was over-reacting, talking about intent, apologising undercut with ‘but’ and laughing – to downplay and avoid taking responsibility for his part in the situation. But I accept that is my perception, readers weren’t there and may think differently. What also felt ‘off’ is that the father didn’t see what happened or ask any questions to find out. What happened? Where did he hit you? How hard? Are you alright? Is my son alright? Is everyone alright? This sounds obvious but wasn’t to me until last night. Back to age. Is the age of the cyclist important? If you consider it from the perspective of a four-year-old, it might be. He’s on his bike, helmet on, speeding along, sees a gap and thinks he can get through it. He doesn’t know and/or may never have been told about the risks (to himself and others) of undertaking on the left. Hits pedestrian. I was not expecting to be hit from behind or the undertaking. But had I walked closer to the wall – and not left a potentially inviting gap – this probably wouldn’t have happened. This is just one ‘golden nugget’ I will take away. It’s something I can easily do, doesn’t depend on anyone else doing anything differently, and could contribute towards keeping myself and others safe. All in all, posting here has been unexpectedly useful for me. I hope for others, too. I feel able to move forward with learnings, so thank you guys.
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...