Jump to content

Recommended Posts

I'm glad this message has been posted as I too, saw the other locked thread and was sad to think it might damage G&F's reputation. I've always thought the staff there have been great - I went in just after my baby was born to choose an outfit for a wedding and the owner was lovely - really taking the time to help and clucking gratifyingly over the baby (this must be the hardest part of being a shopkeeper in ED, having to be endlessly pleasant to a constant stream of baldie babies and snotty-nosed kids). Been in there many times since and always found them friendly. It's my nick-nack shop of choice!
Nice post to put under the title "The people who work at Grace & Favour are fab" Spangles30 but it seems typically negative. Every time I've been in Grace & Favour, which to be honest isn't very often i.e. only on special occasions, they've been perfectly friendly and helpful.

It wasn't the negativity that stood out for me - in itself being negative doesn't make one wrong but the "Lambast me if you will, but I am entitled to my opinion"


I'm not lambasting you spangles - I just wonder why you feel the need to put that in there - it seems overly defensive (and yet aware)

I have no doubt that the people are 'friendly'. I would be 'friendly' if I was charging those prices and people were paying them.

'it seems typically negative'? Ok sorry. I realise one has to be overly sycophantic and obsequious here. thanks for reminding me 'Mark' and 'Sean' (why am I not surprised you popped up'? LOL.

Ok, back to G&F - I too have found the staff in there very pleasant, friendly and helpful. I don't go in there too often but when I do I'm never disappointed. There are number of other shops in ED who would benefit from learning a thing or two from G&F's.

I know Rosie quite well, so I am biased, but I think she is a lovely lady, and very nice to people. I don't exactly shop in these types of places, but I went in there to buy a birthday gift for a female friend, and she really helped (me being a tad rubbish at this type of thing).


With regards the prices, I wouldn't pay a fiver for a bar of soap, but I wouldn't moan about it either, if there are people who will, then good for them, and good for the shop for supplying it, and making a profit. Besides, what is business about? Know your customers and give them what they want. They are obviously doing that, because they are still open.


I went to Rye for a weekend last year, and walked in to a similar style of shop, and they had soap for A LOT more than that, so it's not exclusive to Dulwich!

Think Rose is pretty savvy and when people really cannot afford things in her shop she'll cut her cloth accordingly. She's only doing what most independent shops do, catering for an existing market: supply and demand. It's not her job to be a charity.


She was the second decent place to open on Northcross Road, way back in the 90's -I was her first customer- and has helped to make ED a more interesting place. Many of the other nick nack shops merely followed in her wake. Of all of them she has, in my view, been the most original because she was the first.


Just pray that the credit crunch doesn't wipe people like her out, because any vaccuum is bound to be filled by the outfits that can afford it, the chains. I don't want to live on another homogenised high street, or one filled with pound stores.


Finally, though I'm sure she can take it, it must be tough to read such unfettered criticism over what sounded like quite a small incident.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Another recommendation for Dulwich Test and Services Centre. Only been using them for a couple of years but wish I’d found them earlier 
    • A new roadmap (surely railmap?!) for rail accessibility has been published: https://www.gov.uk/government/publications/accessible-railways-roadmap It says "approximately 56% of stations and around 66% of the 1.3 billion journeys that take place on the network have step-free access to platforms...  "£373 million has been committed over the next 5 years to deliver Access for All projects, providing step-free access from station entrances to and between platforms, alongside other essential accessibility upgrades. These works, together, will increase the number of step-free stations across Great Britain from 56% to 58%. "This improvement will make travel easier with step-free access available at stations covering an increased share of total rail journeys – from 66% up to 71%" Don't know what that means for us here: upgrading Peckham Rye would cover a lot of rail journeys but the cost has no doubt increased from the £40m figure previously quoted. So that would eat into a lot of the funding.
    • It's not really though, is it. It's practical.  At least we're allowed Christmas lights.
    • We are the only specialist floor insulation company on the market to focus on insulating from below – meaning almost zero mess, disruption or noise! Warmdwell is extremely proud to receive the highest reviews for our professionalism, reliability, commitment and the all-round ease of doing business with us: we draw our team from professional, creative, educated backgrounds to provide a friendly, problem-solving team with the deepest integrity. We take real care of your home and aim to leave it as spotless as possible. Please check our Google Reviews to speak for us: "We were really pleased with their quote, communication, and with having the job done perfectly with almost zero disruption. We think they left the space cleaner than when they arrived, and we are definitely already getting the effects of a warmer room" – Miriam & Abed, Sevenoaks, Oct 2025 "Laurence and his team were extremely polite & helpful, and the work was performed over just 2 days with minimal disruption. It was absolutely the most relaxed work I have ever had performed on the house!" – Alistair, Cambridge, July 2025 "Extremely friendly, polite and efficient" – Diane, Forest Hill, June 2025 We are always keen to chat through your floor insulation options and provide as much free advice as we can, as well as free quotes and surveys – so why not ask us today about what is possible to protect your floors from the cold ventilation air blowing underneath, keep your heat in and warm up your home? We use high-performance mineral wool slabs, never foam, for so many reasons: it is the ideal flexible material for the irregularities of old floors; is breathable, working with the way your floor has successfully performed for perhaps 100 years or more; can easily be removed to access pipes and cables; and is completely non-combustible. A local business based in Crystal Palace, we work extensively around Dulwich, Herne Hill, Forest Hill, Lewisham, Tooting, Balham and across the south East of England. Please ask us about your floor insulation options or for local project case studies today! Phone Number: 02080792793 Email Address: [email protected] Website: https://warmdwell.co.uk/ View full listing
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...