Jump to content

Recommended Posts

Took my bike to Balfe's bikes on Sunday for a simple repair . They said no prob come back in half an hour . I did , only to be told they couldn't do it because they didn't stock the tyre . Ok , so half an hour wasted . I'm on their database but no phonecall or anything.They then suggested I take the bike " down the road " . " Evans " I said ....." Yeah " they said . Ok , so I took the bike to Balfes deliberately so I wouldn't have to give my cash to a big company and support something more local . They were nonplussed. So off to Evans I went . Same story . Except they stripped the bike before telling me they didn't have a tyre that size . I mean it's not like I was on a quadbike or anything. Who were able to help me ? Quickly and efficiently ? Yup , you guessed it . ...Edwardes in Camberwell ! GO EDWARDES .
Link to comment
https://www.eastdulwichforum.co.uk/topic/72035-bike-repair-at-balfes-and-evans/
Share on other sites

Hi GroveLaneMan, we do normally sell your size tyre but sold a few that weekend already. We never advise people to go down to Evans unless it is in their best interests to, i.e to get them on the road quickly and fortunately we rarely have to do it! Before that however we did offer to have a tyre delivered for Tuesday but we appreciate that that could hold you up for a few days.

We probably do have you on our database but on Sunday neglected to take your name, so on this occasion we didn't book you on the system, so couldn't call you. That's our fault, sorry.

Your right it isn't a quad bike but neither is it a common tyre size so if we have a run on those tyres we shall run out...but sometimes we can sit on them for weeks. So it is a tough one to judge how many to keep in stock but I shall up out minimum stock levels.

I am sorry you didn't feel like you received good service from us, I'm glad Edwardes were able to help you, they are good guys.

Kindest, Richard Balfe.

I went to Evans to get a bolt for my saddle, they told me it wasn't a common bolt and either I could go online and order from the manufacturer or buy a new stem that the saddle attaches to. I then crossed over and went into Balfe's who provided the bolt within a minute. Job done, I know nothing about fixing bikes and was ready to buy a whole new part, Balfe's saved me the expense.
Yes I do live in Camberwell Red Devil but at the Dog Kennel Hill end . I was frustrated with Balfe's service because they provided my tyres in the first place and I suppose I disagree with the fact that my tyres are SO rare . I also think it's right to MOAN on a public forum when issues of service and quality are concerned. I was just disappointed thats all . When a bike shop offers a 30 minute while u wait service and sends you off and then can't do it wouldn't u be a tad annoyed . I've spent a lot of money in there over the years . But thanks Richard for the response

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Callout for help from any local experts here. Looking to find out more about the history of the property on the corner of Whateley Road and Ulverscroft road (with the green glazed bricks). Now a residential property, i'm told it was a bottle shop in days gone (the house was built around 1900) by and i'd like to learn more about the history of the business that was once here - name, photos, anything at all really! Seems to be very little from open source research so i'm hoping anyone with history in the area can provide any insight!  Starting here before i contact Southwark Archives or similar orgs to get any information and pictures (any advice here also would be welcome). Thank you
    • Portable ramps are available for businesses to use in this sort of situation, aren't they? I don't know whether one would be suitable for use here, or whether they have the space to store one. Lots of people have  permanent or temporary disabilities which mean they have to use crutches or a wheelchair.
    • I can’t remember where I read that figure but this article in the Grauniad from 2023 discusses Ocado results from 2022. The average shopping cart fell to £118 from £129 the previous year. But Ocado lost £500m that year on approximately 20 million orders (circa 400k orders per week). So, averaging out to £25 lost per order. Ocado pauses building new warehouses as annual losses balloon to £500m | Ocado | The Guardian  Obviously, the £500m loss includes various factors. But Ocado has existed for 25 years and only made a small profit in a couple of those years. The rest have been huge losses. Yet it continues to raise funds and speculation sends the share price up and down. In that respect,  it’s like the UK version of Tesla. Meanwhile, the main growth in the supermarket sector has been for Aldi and Lidl, who do not deliver.
    • download-file.mp4  Is this the sort of thing you are after?   
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...